Monica Pierce's Location
United States
Monica Pierce's Work
- Global Director of Customer Experience @ IDC
- Senior Customer Experience Program Manager @ Medallia
- Private Trust Manager and Financial Conservator @ Private Trust Manager
- Senior Vice President of Customer Experience @ Bank of America
- Senior Vice President Employee Product Communications @ Bank of America
- Senior HR Benefits Consultant @ Bank of America
Monica Pierce's Education
- Clemson University
Master of Business Administration - MBA
- University of Pennsylvania
Employee Engagement & Talent Management (Post-Grad Certificate | The Wharton School)
2021 - 2022 - Harvard University
Management & Strategy Execution (Post-Grad Certificate | Harvard Business School)
2021 - 2021
- Yale School of Management
Leadership Development Program
2021 - 2021 - Cornell University Graduate School
Project Management (Graduate Certificate | Johnson School of Business)
2019 - 2020 - Old Dominion University
Master of Arts in Persuasive Communications/Rhetoric; BA in English; BS in Education
Monica Pierce's Skills
- Senior Program Management
- Consulting
- Credit Cards
- Shared Services
- Training and Development
- Digital Marketing
- Reputation Management
- Benefits Design
- Internal Communications
- Cross Functional Team Leadership
Monica Pierce's Summary
Monica Pierce, based in United States, is currently a Global Director of Customer Experience at IDC, bringing experience from previous roles at Medallia, Private Trust Manager and Bank of America. Monica Pierce holds a Master of Business Administration - MBA @ Clemson University. With a robust skill set that includes Senior Program Management, Consulting, Credit Cards, Shared Services, Training and Development and more, Monica Pierce contributes valuable insights to the industry. Monica Pierce has 2 emails on RocketReach.
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