Technical Support and Customer Care Coach and Service Professional @ Blue Cross NC
Monica Pierce's Education
Western Carolina University
Masters (Project Management)
2013 - 2015
Pfeiffer University
MBA (Business Administration)
2002 - 2004
Shaw University
B.S. (Business Management)
1998 - 2000
Winston-Salem State University
Accounting
1994 - 1998
Monica Pierce's Skills
Change Management
Leadership
Program Management
Management
Team Building
Services
Customer Service
Support
Monica Pierce's Summary
Monica Pierce, based in Durham, NC, US, is currently a Lead Program Manager, Service Programs at Blue Cross NC, bringing experience from previous roles at Blue Cross NC. Monica Pierce holds a 2013 - 2015 Masters in Project Management @ Western Carolina University. With a robust skill set that includes Change Management, Leadership, Program Management, Management, Team Building and more, Monica Pierce contributes valuable insights to the industry. Monica Pierce has 3 emails and 1 mobile phone number on RocketReach.