Molly Chen Email & Phone Number

Enterprise Customer Success Manager @ Banyan Infrastructure

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Molly Chen Location

San Francisco, CA, US

Molly Chen Work

Enterprise Customer Success Manager @ (June 2025 - Present)
Enterprise Customer Success Manager @ (October 2022 - May 2025)
Senior Technical Customer Success Manager @ (March 2022 - October 2022)
Founding Customer Success Manager @ (August 2021 - March 2022)
Senior Technical Customer Success Manager @ (January 2021 - August 2021)
Founding Customer Success Manager @ (July 2019 - January 2021)

Molly Chen Education

University of Illinois Urbana-Champaign
Master of Science - MS (Business Administration and Management, General)
The City University of New York
English Language and Literature (General)
Zaozhuang University
Bachelor of Arts - BA (English Language and Literature, General)

Molly Chen Skills

Customer Success
Software Implementation
Account Management
Process Optimization (Manufacturing)
Project Management
Business Strategy
Business Analytics
Teamwork
Problem Solving
Relationship Development
Mandarin
Atlassian Suite
Jira
Customer Engagement
Technical Support
E-commerce
Electronic Data Interchange (EDI)
Operations Management
Lead Generation
Analytical Skills
Salesforce.com
QuickBooks
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Microsoft Outlook
G Suite
Google Analytics
Google Ads
PHP
WordPress
Katalon Studio
Postman API
REST API
Zapier
Tableau
Time Management
Relationship Building
Business Relationship Management
CommerceHub
Zendesk
SPS
XML
Technical Project Management
Agile Methodologies
Agile Project Management
Amplitute
Artificial Intelligence for Business
Azure AI Studio
Azure DevOps Services
Change Communications
Change Management
Containerization
Cross-border Transactions
Cross-team Collaboration
Customer Experience Management
Customer Loyalty
Customer Relationship Management (CRM)
Data Analysis
Data Visualization
Datadog
Digital Sustainability
Docker Products
Generative AI
Google Workspace
Green Jobs
Heap Product Analytics Software
HubSpot
International Logistics
JSON
Logistics Management
Machine Learning
Microsoft 365
Microsoft Azure
Microsoft Copilot
Microsoft Office
Natural Language Processing (NLP)
Organizational Change Management
Public Sector
R (Programming Language)
SAP Products
SQL
Sales Effectiveness
Sales Strategy
Search Engine Optimization (SEO)
Software Testing
Software as a Service (SaaS)
Supply Chain Management
Sustainable Business Strategies
Sustainable Systems
Third-Party Logistics (3PL)
Web Services API

Molly Chen Summary

Molly Chen, based in San Francisco, CA, US, is currently a Enterprise Customer Success Manager at Banyan Infrastructure. Molly Chen brings experience from previous roles at project44, FlavorCloud and boberdoo.com. Molly Chen holds a Master of Science - MS in Business Administration and Management, General @ University of Illinois Urbana-Champaign. With a robust skill set that includes Customer Success, Software Implementation, Account Management, Process Optimization (Manufacturing), Project Management and more. Molly Chen has 2 emails and 1 mobile phone numbers on RocketReach.