Mohammad Shahin Email
Global Operations Manager @ Concentrix
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Mohammad Shahin Location
- Amman Governorate, Amman, Jordan
Mohammad Shahin Work
- 2024 - now Global Operations Manager @
- 2021 - 2023 Head Of Operations @
- 2020 - 2021 Quality Operations Manager @
- 2018 - 2020 Contact Center Operation Supervisor @
- 2015 - 2018 Contact Center Team Leader @
- 2014 - 2015 Product Manager @ First Alternative for General Contracting
- 2013 - 2014 Projects Coordinator and Business Development @ First Alternative For Contracting
- 2012 - 2013 Business Development and CRM Manager @ Tutti Frutti, LA, USA
- 2010 - 2011 Customer Care Development Supervisor @ wi-tribe Jordan
Mohammad Shahin Education
- Applied Science University
CIS "Computer Information System" (Information Technology)
2003 - 2007 - Jawhart Al-Orouba
Mohammad Shahin Skills
- Call Center
- Customer Retention
- Telecommunications
- Team Management
- Customer Satisfaction
- Contact Centers
- Troubleshooting
- Team Building
- Coaching
- WiMAX
- Training
- Quality Assurance
- Leadership
- Customer Service
- Customer Experience
- CRM
- Wireless
- Time Management
- Soft Skills
- Conflict Management
- Communication Skills
- LTE
- Team Leadership
- Networking
- Outsourcing
- Performance Management
- Call Centers
- Management
- Teamwork
- Operations Management
- Workforce Management
- Analysis
- Business Development
- Project Planning
- Business Analysis
- GSM
- Business Planning
- Negotiation
- Avaya
- E-commerce
- Call Center Development
- E Commerce
Mohammad Shahin Summary
- Mohammad Shahin, based in Amman Governorate, Amman, Jordan, is currently a Global Operations Manager at Concentrix. Mohammad Shahin brings experience from previous roles at Concentrix and Umniah. Mohammad Shahin holds a 2003 - 2007 CIS "Computer Information System" in Information Technology @ Applied Science University. With a robust skill set that includes Call Center, Customer Retention, Telecommunications, Team Management, Customer Satisfaction and more. Mohammad Shahin has 2 emails on RocketReach.
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Top Concentrix Employees
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Arun Eswaran
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