Mohamed Ebrahim Email
Team Manager @ Concentrix
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Mohamed Ebrahim Location
- Durban, KZN, ZA
Mohamed Ebrahim Work
- 2023 -now Team Manager @
- 2021 -2023 Team Leader @
- 2018 -2020 Fibre Support Team Leader @
- 2010 -2018 Technical Team Leader @
- 2008 -2010 Postpaid Team Leader @
- 1997 -2005 Call Centre Agent @ Telkom SA Ltd
Mohamed Ebrahim Education
- Damelin
Call Centre Management Diploma (Communication, General)
2008-2009 - Cato Manor College
Introduction to Computers (College/University Preparatory and Advanced High School/Secondary Diploma Program)
1996-1996 - Orient Islamic Secondary
Matric Exemption
1987-1992
Mohamed Ebrahim Skills
- Communication
- Cash Collection
- Collection
- Data Analysis
- Customer Retention
- Training & Development
- Customer Experience Management
- Troubleshooting
- Contact Center Operations
- Training
- Incident Management
- Team Leadership
- Outsourcing
- Customer Relationship Management (CRM)
- People Management
- Change Management
- Performance Management
- Customer Satisfaction
- Analytical Skills
- Contact Center Management
- Microsoft Office
- Microsoft Excel
- Microsoft Word
- Customer Service
- PowerPoint
- English
- Windows
- Research
- Outlook
- Leadership
- Call Centers
- Telecommunications
- Mobile Devices
- Management
- GSM
- Engineering
- Integration
- Networking
- Project Management
- Rollout
- Infrastructure
Mohamed Ebrahim Summary
- Mohamed Ebrahim, based in Durban, KZN, ZA, is currently a Team Manager at Concentrix. Mohamed Ebrahim brings experience from previous roles at CCI South Africa and Cell C. Mohamed Ebrahim holds a 2008 - 2009 Call Centre Management Diploma in Communication, General @ Damelin. With a robust skill set that includes Communication, Cash Collection, Collection, Data Analysis, Customer Retention and more. Mohamed Ebrahim has 2 emails on RocketReach.
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