Mitul Modi Email & Phone Number

Senior Delivery Lead (CCaaS and AI) @ Optus

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Mitul Modi Location

Melbourne, VIC, AU

Mitul Modi Work

2025 -now Senior Delivery Lead (CCaaS and AI) @
2021 -2025 Enterprise Strategy and Transformation Lead @
2017 -2021 Digital Solutions and Integration Delivery Lead @
2012 -2017 Global Omnichannel Solutions Lead @
2011 -2012 Agile Transformation Consultant @
2007 -2011 Enterprise Solutions Lead @
2004 -2007 Digital Delivery Consultant @

Mitul Modi Education

Veer Narmad South Gujarat University
Master of Science (M.Sc.) (Information and Communication Technology)
2005-2007
Veer Narmad South Gujarat University
Bachelors of Computer Applications (Computer Science)
2001-2004

Mitul Modi Skills

Business Process Design
Stakeholder Management
User Experience
Computing
JIRA
Magento
Agile Methodologies
Customer Service Training
Support Teams
Natural Resources
RMS
Dsa
HP QTP
Issue Resolution
Requirements Gathering
Loading
Design
Desktop Computers
Technical Team
Resolve
Whole Life
Cubes
Methodical
PowerPoint
Build Strong
Friendly
Requirements Analysis
NAV
Siemens
Swimming
Profit
System
Crystal Reports
Education
Defect Tracking
Team Management
Sage Act
Strategies
Consolidation
User Acceptance Testing
Policy
Sla
Calculations
Financial Support
Intranet
Scripting
Documentation
Project Management
iPad Development
Ibm Rational
Customisation
User Stories
Liaise
Software Project Management
Hardware
iPhone
International Retail
Software Testing Life Cycle
Test Planning
Babok
C
Coordination
Retail
Reporting Tools
Communication
Modeling
Negotiation
Audit Reports
Microsoft Access
Use Case Diagrams
Change Management
Critical Thinking
Project Implementation
SOW
Business Case
Target Generation
Flows
SSRS
Fetch
Data Marts
Software Development Life Cycle Sdlc
Responsibility
Project Teams
Usa
Sequence Diagrams
Sales Process
International
Business Intelligence Tools
Obtain
Google Groups
ITIL
SAP BI
Realistic Animation
Schemes
Defects
Technical Design
Microsoft Dynamics
Claim
On Line
Core Banking
Compliance
Certified Business Analyst
Microsoft Word
Fashion
Proposal Writing
Pharmaceutics
Client/server
Interest Rates
Digital Business
Risk
Technical Issues
Software Development
Third Party Vendors
Automation
Iteration
Writing
Logic
Europe
Conciseness
Sound
Payments
Infrastructure
Permanent Life Insurance
Finance
Australia
SME
Procurement
BPMN
Funding
Medium Business
Retails
CRM
Data Mining
Database Administration
Analyse
Approachable
Functional Requirements
Use Case
SharePoint
Accounting
Workflow
Approvals
Methodology
Networking
Flow Diagrams
Test Execution
Validation
Reports
Textiles
Easy To Use
Life Insurance
Android
XML
Testing
Offshore
Master Data Management
External Clients
Artifacts
A/B testing
End Users
Solution
Test Driven Development
Research
Well Versed
System Monitoring
Brainstorming
Pre Sales
Loans
Advertising Agency
Systems Analysis
Prioritise
Producing
SAP
Onshore
Management System
Configurations
Requirements Specification
Business Systems Analysis
Business Documentation
Specs
Web Development
Advertising
GPS
ERP
Quality Assurance
Logic Programming
Subject Matter Experts
Warehouse Management
Maps
ABAP
Project Planning
Database Design
Fax
Analytics
SAP BI/BW
Presentations
Recognitions
Confluence
Websites
E Commerce
EDM
Portals
DWH
History
Wireframes
Microsoft SQL Server
Business Rules
Resolve Issues
Process Improvement
Oracle
MCSA
Valid
Process Mapping
Requirement Specifications
Internal Controls
Interviews
Asset
Requirements Traceability
Budgets
System Testing
Government Officials
System Deployment
Transform
Evaluation
Coordinated
Databases
Traceability Matrix
Project Work
Reporting Requirements
Waterfall
Requirements Management
Activity Diagrams
New Ideas
Sales
Net
Sales Operations
Translation
Functional Specifications
HP Quality Center
Data Profiling
Amdocs Clarify
Insurance Policies
Scholarships
Business Requirements
Traceability
iOS
Guaranteed
Integration
MySQL
Visa
Hard Drives
Business Writing
Agile
Web Applications
Manuals
Team Co Ordination
Software Documentation
Tests
New Process
UPS systems
Oracle SQL
Microsoft Office
Data Modeling
Technical Teams
V&V
Microsoft Excel
Mingle
Test Preparation
Walking
Surveying
ARIS
Conflict Resolution
Stakeholders
Analysis
ROOT
State Government
Master Data
Gap Analysis
ETL
RFP
Always Positive
Shooter
Accountability
Applications
Data Analysis
Business Analysis
Detail
Commercial Banking
Epics
Workshops
Testing Process
Resourceful
Document Management
Apparel
Scenic
Microsoft Project
Project
SQL
Contractual Agreements
Vendor Relationship Management
Compensation
Change Requests
Covers
Internal Audit
User Interface
Performance Testing Tools
Contract Management
Code
Working With Clients
Interfaces
Warehousing
Reviews
Legal Advice
Scrum
Java
Test Scripts
India
WordPress
Joomla
Rational XDE
Conceptual Modeling
Delivery
Eligibility
Acceptance Criteria
User Documentation
Gaps
Prototype
JAD
Social Justice
Corrective Actions
Credit Cards
Insurance
Reporting Systems
Authentication
Digital Marketing
Structure
Data Mapping
FMCG
Relentless
E Government
Batch Processing
Google Analytics
Perspectives
PRINCE2
Management
Modification
User Interface Design
Business Modeling
Manual Testing
IT Service Management
Mobile Commerce
Dealing
Chain
Amc
SDLC
Execution
Workflow Diagrams
User Journeys
Portfolio Management
Languages
Data Recovery
ETL Tools
Elicitation
UML
Asset Allocation
Walkthroughs
Information Extraction
Property
ClearQuest
Training
Point Of Contact
User Interviews
Enterprise Software
Financial Assistance
Reporting
Revise
STLC
Query Analyzer
Indigenous
Training Manuals
Web Design
Debate
Social Housing
Schedules
Business Operations
Requirements Workshops
Operations
Software Testing
Widows
Finance/Banking
Checks
Adaptive
CMS
Business Intelligence
Technical Support
Microsoft CRM
Microsoft Certified Professional
Service Management
Business Process Improvement
Data Migration
Income
Test Director
Rtm
Banking
Software Design
Data Warehousing
Business Units
Sprint
Software Architecture
Testers
Sprints
Business Process Re Engineering
Government
Regression Testing
Class Diagrams
Visio
Software
Image Capture
Wealth Management
Business Knowledge
Phase
Flight Training
Test Cases
RequisitePro
Support Documentation
Business Process
Manufacturing
Hunting
Product Demonstration
Legacy Systems
Tracks
Process Design
Problem Solving
Meetings
MIS
Mock
Diagrams
Coordinate
Software Development Life Cycle

Mitul Modi Summary

Mitul Modi, based in Melbourne, VIC, AU, is currently a Senior Delivery Lead (CCaaS and AI) at Optus. Mitul Modi brings experience from previous roles at EBOS Group Limited, Forever New Clothing Pty Ltd and Mastek Ltd. Mitul Modi holds a 2005 - 2007 Master of Science (M.Sc.) in Information and Communication Technology @ Veer Narmad South Gujarat University. With a robust skill set that includes Business Process Design, Stakeholder Management, User Experience, Computing, JIRA and more. Mitul Modi has 6 emails and 1 mobile phone numbers on RocketReach.