Mitchell Ferro Email & Phone Number
Technical Support Specialist @ A.W. Companies, Inc. - BPO Solutions
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Mitchell Ferro Location
- Bussey, IA, US
Mitchell Ferro Work
- Technical Support Specialist @ (October 2025 - Present)
- Technical Support Representative @ (June 2024 - November 2025)
- Technical Support Specialist @ (June 2024 - November 2025)
- Customer Service Representative @ (September 2023 - May 2024)
- Information Technology Consultant @ EAS (May 2023 - July 2023)
- Assistant @ (March 2023 - May 2023)
- Medical Receptionist @ (October 2022 - March 2023)
- Customer Service Specialist @ (November 2019 - February 2020)
- Quality Assurance Analyst @ (October 2019 - November 2019)
- Driver @ (August 2019 - October 2019)
- Eligibility Specialist @ Department of Family and Social Services (June 2019 - August 2019)
- Customer Service Specialist @ (January 2019 - April 2019)
- Applecare Advisor @ (February 2018 - October 2018)
- Pick and Pack @ Ascena Retail Group, Inc. (August 2017 - November 2017)
- Customer Service Representative @ (November 2016 - February 2017)
- NOC Service Desk @ (August 2016 - October 2016)
- ERS Specialist @ (July 2015 - April 2016)
- Technical Support @ (October 2012 - May 2015)
- IT Helpdesk @ (January 2012 - October 2012)
- Newspaper Carrier @ (December 2009 - January 2012)
- Service Technician @ (April 2009 - October 2009)
- DSL Premium Technical Support @ (March 2006 - October 2008)
Mitchell Ferro Education
- Southern New Hampshire University 2024-2026
- ITT Technical Institute 2004-2007
Mitchell Ferro Skills
- 2nd Line IT Support
- A+ Certified
- Antivirus
- Billing support
- Cabling
- Call Center
- Call Centers
- Client Relations
- CompTIA
- CompTIA A Certification
- CompTIA A+
- Computer Hardware
- Computer Repair
- Customer Escalation Management
- Customer Experience Management
- Customer Interaction Management
- Customer Relationship Management (CRM)
- Customer Service
- Customer Support
- Cybersecurity Diagnostics
- DHCP
- Data Entry & Documentation
- Desktop Computers
- End User Training
- Escalation Resolution
- Hardware
- Hardware & Software Troubleshooting
- Hardware Diagnostics
- Hardware Support
- Healthcare Industry
- Help Desk Support
- ICT Consultancy
- IT Hardware Support
- IT Infrastructure Support
- IT sector
- Installation Coordination
- Internet Protocol Suite (TCP/IP)
- LAN-WAN
- Laptops
- Managed Accounts
- Medical Data Entry & Documentation
- Medical Office
- Microsoft 365
- Microsoft Certified Professional
- Multi channel support (Phone, Chat, Email)
- Network Administration
- Network Configuration
- Network Security
- Network Support
- Network Troubleshooting
- Networking
- Norton Ghost
- OS X
- Office 365 Administration
- Online Support
- Operating Systems
- Order Management
- Patient intake & Screening
- Printer Support
- Printers
- Records Management
- Relocation
- Remote & On-Site Support
- Remote Desktop
- Remote Diagnostics
- Remote Troubleshooting
- Remote User Support
- Routers
- Routing
- Satisfied Clients
- Security
- SharePoint
- Software Diagnostics
- Software Installation
- Storage
- Switches
- TCP/IP
- Technical Support
- Telecommunications
- Ticket Operations
- Ticketing Systems
- Troubleshooting
- U.S. Health Insurance Portability and Accountability Act (HIPAA)
- VPN
- Virtualization
- WAN
- Windows
- Windows 7
- Windows Vista
- Windows XP
- Windows XP Pro
- Wireless
- Wireless Networking
- XP
Mitchell Ferro Summary
- Mitchell Ferro, based in Bussey, IA, US, is currently a Technical Support Specialist at A.W. Companies, Inc. - BPO Solutions. Mitchell Ferro brings experience from previous roles at Concentrix, Connect America and EAS. Mitchell Ferro holds a 2024 - 2026 Southern New Hampshire University. With a robust skill set that includes 2nd Line IT Support, A+ Certified, Antivirus, Billing support, Cabling and more. Mitchell Ferro has 1 emails and 2 mobile phone numbers on RocketReach.
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