Andrea Smith Email & Phone Number
Vice President Operations @ A.W. Companies, Inc. - BPO Solutions
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Andrea Smith Location
- Saint Paul, MN, US
Andrea Smith Work
- 2023 -now Vice President Operations @
- 2018 -2023 Director Of Operations - Contact Center Services @
- 2017 -2018 Operations Manager @
- 2016 -2017 Operations Manager @ All-Calls Call Centers
- 2014 -2016 Contact Center Operations Manager - Nursing and Healthcare @ Doherty At Home
- 2014 -2014 Independent Contractor @
- 2013 -2013 Director of System Integration - Hospitals and Clinics @
- 2010 -2013 Director of Operations - Hospital and Medical Services @
- 2009 -2010 Manager of Patient and Guest Services @
- 2006 -2009 Call Center Supervisor @
Andrea Smith Education
- University of St. Thomas
BA (Psychology)
2002-2005 - University of St. Thomas
Mini Masters Project Management
2014
Andrea Smith Skills
- Executive Team
- Customer Success
- Executive Relationships
- Customer Engagement
- Problem Solving
- Strategy Implementation
- People Management
- P&L Management
- Forecasting
- Customer Service
- Healthcare
- Process Improvement
- Healthcare Information Technology
- Microsoft Office
- PowerPoint
- Teaching
- Leadership
- Employee Relations
- Strategic Planning
- Team Building
- Leadership Development
- Team Leadership
- Account Management
- Call Centers
- Customer Satisfaction
- Management
- Sales
- Training
- CRM
- Customer Relationship Management (CRM)
- Business Process Improvement
- Contact Centers
- Business Development
- Coaching
- Customer Retention
Andrea Smith Summary
- Andrea Smith, based in Saint Paul, MN, US, is currently a Vice President Operations at A.W. Companies, Inc. - BPO Solutions. Andrea Smith brings experience from previous roles at A.W. Companies, Inc. - BPO Solutions, All-Calls Call Centers and Doherty At Home. Andrea Smith holds a 2002 - 2005 BA in Psychology @ University of St. Thomas. With a robust skill set that includes Executive Team, Customer Success, Executive Relationships, Customer Engagement, Problem Solving and more. Andrea Smith has 3 emails and 5 mobile phone numbers on RocketReach.
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Top A.W. Companies, Inc. - BPO Solutions Employees
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