Misty Smith Email & Phone Number
Head of Technical Product Operations @ Gusto
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Misty Smith Location
- San Francisco, CA, US
Misty Smith Work
- 2024 -now Head of Technical Product Operations @
- 2022 -2023 Head of Product Operations @
- 2021 -2022 Manager, Product Operations @
- 2019 -2021 Technical Product Operations Manager @
- 2018 -2019 Manager, Customer Engagement Operations @
- 2015 -2018 Manager, Benefits Care @
- 2010 -2015 Health Educator and Consultant @ Self-Employed
- 2011 -2013 Head of Customer Operations and Education @ Sawhorse Enterprises
- 2008 -2010 Sexual Health Education Clinic Coordinator @
- 2006 -2007 Writing Coach @
- 2005 -2005 Customer Service Specialist @
- 2002 -2004 Operations Coordinator @
- 2001 -2001 Front Office Coordinator @
- 2001 -2001 Administrative Assistant @
Misty Smith Education
- University of California, Berkeley
BA (Interdisciplinary Studies - Cognitive Linguistics)
2007-2009
Misty Smith Skills
- Management
- Product Operations
- Cross-functional Team Leadership
- Business Process Improvement
- Voice of the Customer Analysis
- Project Management
- Agile Methodologies
- Technical Project Management
- Operational Excellence
- Design Thinking
- Stakeholder Management
- Product Launch
- Product Strategy
- Product Quality
- Issue Tracking
- Service Design
- Customer Experience
- User Requirements
- Situational Leadership
- Servant Leadership
- Program Management
- FOSS
- Storytelling
- Incident Response
- Product Management
- Change Management
- Coaching & Mentoring
- Communication
- Operations Management
- Digital Accessibility
- JIRA
- Tableau
- Looker
- Salesforce
- Zendesk
- Figma (Software)
- Forethought
- Intercom
- Customer Service
- Linux
- System Administration
- Amateur Radio
- Public Speaking
- Community Outreach
- Training
- Writing
- Volunteer Management
- Event Planning
- Free Software
- Social Media
- Research
- Social Networking
- Prevention
- Health Education
- Benefits
- Workshop Facilitation
- QA
- HIPAA
- Data Analysis
- Product Incubation
- Public Health Emergency Preparedness
- Affordable Care Act
- SaaS
Misty Smith Summary
- Misty Smith, based in San Francisco, CA, US, is currently a Head of Technical Product Operations at Gusto. Misty Smith brings experience from previous roles at Notion and Gusto. Misty Smith holds a 2007 - 2009 BA in Interdisciplinary Studies - Cognitive Linguistics @ University of California, Berkeley. With a robust skill set that includes Management, Product Operations, Cross-functional Team Leadership, Business Process Improvement, Voice of the Customer Analysis and more. Misty Smith has 2 emails and 3 mobile phone numbers on RocketReach.
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