Miles Wilson Email & Phone Number
Technical Support Manager @ Entrata
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Miles Wilson Location
- Roy, UT, US
Miles Wilson Work
- Technical Support Manager @ (November 2024 - Present)
- User Support Specialist @ (August 2024 - September 2024)
- Technical Support Manager @ (August 2022 - July 2024)
- Technical Support Specialist @ (June 2021 - August 2022)
- Technical Support Tier 2 @ (May 2021 - June 2021)
- Technical Support Tier 1 @ (May 2019 - May 2021)
- Technical Support Representative Tier 2 @ (November 2016 - May 2019)
- Customer Service Agent @ (September 2015 - June 2016)
- Assistant Manager @ Jake's Over the Top (February 2013 - August 2015)
Miles Wilson Education
- Southern New Hampshire University
Bachelor of Science - BS (Cyber Security)
2024-2026
Miles Wilson Skills
- Active Directory
- Cloud Applications
- Communication
- Contact Center as a Service (CCaaS)
- Coordination Skills
- Customer Education
- Customer Experience
- Customer Satisfaction
- Customer Service
- Customer Support
- Hiring
- Information Technology
- Key Performance Indicators
- Leadership
- Linux
- Logical Approach
- Management
- Microsoft Excel
- Microsoft Office
- Net Promoter Score
- Presentations
- Problem Solving
- Product Requirements
- Project Management
- Support Management
- Team Leadership
- Team Performance
- Teamwork
- Technical Investigations
- Technical Operations
- Technical Staff Management
- Telecommunications
- Training
- Troubleshooting
- UCaaS
- Web Chat
- Windows
- Written Communication
- Zendesk
Miles Wilson Summary
- Miles Wilson, based in Roy, UT, US, is currently a Technical Support Manager at Entrata. Miles Wilson brings experience from previous roles at Weber School District and Xima Software. Miles Wilson holds a 2024 - 2026 Bachelor of Science - BS in Cyber Security @ Southern New Hampshire University. With a robust skill set that includes Active Directory, Cloud Applications, Communication, Contact Center as a Service (CCaaS), Coordination Skills and more. Miles Wilson has 1 emails on RocketReach.
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