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Mike McAra Location
Ottawa, ON, CA
Mike McAra Work
2016 -now Customer Success Manager @
2013 -2016 Vice President of Sales and Operations @ Quattro Fpo Solutions
2010 -2013 Regional Operations Manager @
2007 -2008 Director of Operations @
2005 -2007 Director @
2001 -2005 Senior Operations Manager @
Mike McAra Skills
Upselling
Small Business Sales
Outbound Sales
Key Performance Indicators
Consultative Selling
Business Strategy
Coaching
Account Executives
Management
Income Statement
Workforce Management
BPO
Call Center
Contact Centers
Customer Experience
Outsourcing
Operations Management
Vendor Management
Telemarketing
Customer Satisfaction
CRM
Program Management
Call Centers
Strategy
Training
Leadership
Account Management
Sales Operations
Six Sigma
Process Improvement
Selling
Analytics
Business Process Improvement
Customer Retention
Performance Management
Strategic Planning
Quality Improvement
Team Management
Recruiting
Service Delivery
Analysis
Service Improvement
Performance Improvement
Human Resources
Telecommunications
Forecasting
Business Process
Sales Management
Sales
Operations
Mike McAra Summary
Mike McAra, based in Ottawa, ON, CA, is currently a Customer Success Manager at Connectandsell, Inc. Mike McAra brings experience from previous roles at Quattro Fpo Solutions, Ford Motor Company, Unitedhealth Group and Sitel. With a robust skill set that includes Upselling, Small Business Sales, Outbound Sales, Key Performance Indicators, Consultative Selling and more. Mike McAra has 2 emails on RocketReach.
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