Michaela Watson Email
Enterprise Renewals Account Manager @ Ivanti
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Michaela Watson Location
- Canberra, ACT, AU
Michaela Watson Work
- Enterprise Renewals Account Manager @ (April 2025 - Present)
- Customer Success Manager @ (January 2022 - April 2025)
- Service Delivery Manager @ (August 2019 - December 2021)
- Service Delivery Manager @ (May 2017 - August 2019)
- Director, ICT Service Delivery @ (July 2012 - April 2017)
- Continual Service Improvement Manager @ (June 2011 - June 2012)
- Change and Release Manager @ (January 2008 - January 2010)
- Incident Manager @ (January 2006 - January 2008)
- Exchange and Messaging Specialist @ (January 2005 - January 2006)
- Windows Server Engineer @ EDS (January 2002 - January 2005)
- Service Desk Analyst @ EDS (January 2000 - August 2002)
Michaela Watson Education
- University of Southern Queensland
Bachelor of Communication
2010-2015 - Saint Clare's College, Griffith ACT 1993-1997
Michaela Watson Skills
- Active Directory
- Business Relationship Management
- Change Management
- Communication
- Contract Management
- Customer Advocacy
- Customer Engagement
- Customer Experience
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Satisfaction
- Customer Service
- Governance
- Government
- ICT
- IT Management
- IT Operations
- IT Outsourcing
- IT Service Management
- ITIL
- ITIL Process Implementation
- Incident Management
- Itil Certified
- Leadership
- Management
- PRINCE2
- Performance Management
- Problem Solving
- Project Delivery
- Project Management
- Risk Management
- Service Delivery
- Service Delivery Management
- Service Desk
- Service Improvement
- Stakeholder Management
- System Administration
- Team Leadership
- Team Management
- Vendor Management
Michaela Watson Summary
- Michaela Watson, based in Canberra, ACT, AU, is currently a Enterprise Renewals Account Manager at Ivanti. Michaela Watson brings experience from previous roles at Ivanti, Vision-Box, Datacom and Australian Government Department of Veterans' Affairs. Michaela Watson holds a 2010 - 2015 Bachelor of Communication @ University of Southern Queensland. With a robust skill set that includes Active Directory, Business Relationship Management, Change Management, Communication, Contract Management and more. Michaela Watson has 2 emails on RocketReach.
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