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Michael Roche Location
Boston, MA, US
Michael Roche Work
2024 -now Senior Vice President Operations @
2022 -2024 RVP Solution Consulting @
2021 -2022 Head Of Customer Experience @
2021 -2021 EVP, Strategic Initiatives and Operations @
2017 -2021 SVP Operations @
2016 -2016 Vice President , Strategy Execution @
2012 -2016 Vice President , Solutions Consulting @
2006 -2012 Senior Director of Professional Services @
2001 -2005 Director , Customer Care @
Michael Roche Education
University Of Massachusetts - Boston
Master Of Business Administration (Business)
1995-2000
Westfield State University
Bachelor Of Arts (Communications)
1986-1990
Pentucket Regional High School
Michael Roche Skills
Customer Experience
Solution Selling
Customer Relationship Management Crm
Salesforce.com
Call Center
Data Center
Start Ups
Software As A Service Saas
Telecommunications
Vendor Management
Process Improvement
IVR
Contact Centers
Professional Services
Managed Services
Telephony
Enterprise Software
SaaS
Management
Call Centers
Cloud Computing
Unified Communications
CRM
Customer Relationship Management
Software as a Service
Michael Roche Summary
Michael Roche, based in Boston, MA, US, is currently a Senior Vice President Operations at Drips. Michael Roche brings experience from previous roles at Five9, Valyant AI and Interactions LLC. Michael Roche holds a 1995 - 2000 Master Of Business Administration in Business @ University Of Massachusetts - Boston. With a robust skill set that includes Customer Experience, Solution Selling, Customer Relationship Management Crm, Salesforce.com, Call Center and more. Michael Roche has 1 emails and 1 mobile phone numbers on RocketReach.
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