Michael Pointer Email & Phone Number
Sr. AI Architect @ Genesys
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Michael Pointer Location
- Bloomsburg, PA, US
Michael Pointer Work
- 2026 -now Sr. AI Architect @
- 2024 -now Partner, AI Pros @ AI Pros
- 2024 -2025 Senior Sales Engineer @
- 2022 -2024 Sr. AI Strategic Sales Director @
- 2021 -2022 AI Architect @
- 2020 -2021 Principal Architect AI and Cloud @
- 2018 -2020 Specialist Master, Analytics and Cognitive @
- 2014 -2018 Worldwide Technical Sales Leader @
- 2012 -2014 Technical Support Manager @
- 2006 -2012 Senior Director of Global Customer Support @ Vivisimo, Inc.
- 1996 -2006 Manager, Technical Services and KM Process Engineer @
Michael Pointer Education
- University of Pittsburgh
MS (Physics)
1991-1992 - Ohio University
BS (Student Government, Students for Peace)
1985-1989
Michael Pointer Skills
- Pre-sales
- Business Analysis
- Cloud Computing
- CRM
- Professional Services
- Enterprise Architecture
- Quality Assurance
- Integration
- Enterprise Software
- Knowledge Management
- Program Management
- Solution Selling
- Technical Support
- Agile Methodologies
- Requirements Analysis
- Solution Architecture
- Software Development
- Product Management
- Software Project Management
- Web Applications
- Customer Relations
- Sales Engineering
- Support Management
- Account Management
- Web Servers
- Enterprise Search
- Troubleshooting
- Development & delivery of training
- Customer Support
- SaaS
- Document Management
- Operating Systems
- Business Process
- Customer Service
- Management
- XML
- Unix
- Data Center
- SQL
- Databases
- Architecture
- Big Data
- Linux
- Start-ups
- IT Management
- ERP
- Business Intelligence
- Team Leadership
- Storage
- Software Industry
- Pre Sales
- Start Ups
- Development and Delivery of Training
- Watson
- Artificial Intelligence
- Hadoop
- Machine Learning
- Docker
- Kubernetes
- TensorFlow
Michael Pointer Summary
- Michael Pointer, based in Bloomsburg, PA, US, is currently a Sr. AI Architect at Genesys. Michael Pointer brings experience from previous roles at AI Pros, Observe.AI, Talkdesk and VectorUSA. Michael Pointer holds a 1991 - 1992 MS in Physics @ University of Pittsburgh. With a robust skill set that includes Pre-sales, Business Analysis, Cloud Computing, CRM, Professional Services and more. Michael Pointer has 4 emails and 2 mobile phone numbers on RocketReach.
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Top Genesys Employees
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New York, NY, US
Brian Swartz
Chief Financial Officer
Scottsdale, AZ, US
Scott Cravotta
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Peter Chapman
Chief Tax Officer
Mesa, AZ, US
Andy Schuleman
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Tony Bates
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California, United States
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