Michael Nelson Email & Phone Number
Vice President, Global IT Solutions @ Startek
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Michael Nelson Location
- Fort Collins, CO, US
Michael Nelson Work
- Vice President, Global IT Solutions @ (January 2022 - Present)
- Senior Director, Global IT Solutions @ (February 2020 - February 2022)
- Director, IT Solutions and Operations @ (December 2013 - Present)
- Senior IT Program Manager @ (June 2004 - November 2013)
- Process Engineer, Consultant @ (March 2002 - June 2004)
Michael Nelson Education
- Colorado State University
Bachelor Of Science (Business Admin)
1999-2001 - Iowa
Bachelor Of Science (Clinical Psychology)
1993-1997
Michael Nelson Skills
- Analysis
- BPO
- Business Analysis
- Business Process Improvement
- Business Process Outsourcing (BPO)
- CRM
- Call Center
- Call Centers
- Cisco Technologies
- Coaching
- Contact Centers
- Cross-functional Team Leadership
- Customer Experience
- Customer Relationship Management (CRM)
- Customer Satisfaction
- ITIL
- Information Technology
- Management
- Outsourcing
- PMP
- Performance Management
- Process Improvement
- Program Management
- Project Management
- Quality Assurance
- Service Delivery
- Six Sigma
- Software Documentation
- Team Building
- Team Leadership
- Telecommunications
- Training
- Troubleshooting
- Vendor Management
- VoIP
- Workforce Management
Michael Nelson Summary
- Michael Nelson, based in Fort Collins, CO, US, is currently a Vice President, Global IT Solutions at Startek. Michael Nelson brings experience from previous roles at Startek. Michael Nelson holds a 1999 - 2001 Bachelor Of Science in Business Admin @ Colorado State University. With a robust skill set that includes Analysis, BPO, Business Analysis, Business Process Improvement, Business Process Outsourcing (BPO) and more. Michael Nelson has 3 emails and 3 mobile phone numbers on RocketReach.
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