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Tom Payne Location
Columbia, SC, US
Tom Payne Work
Senior Vice President Operations @ (November 2022 - Present)
Senior Director, Delivery Operations @ (February 2022 - November 2022)
Executive Director Of Operations @ (July 2020 - February 2022)
Service Delivery Director @ (February 2014 - July 2020)
Sr. Operations Manager @ (February 2007 - February 2014)
Supervisor @ Time Warner Cable (February 2003 - February 2007)
Tom Payne Skills
Workforce Management
Call Center
Call Centers
BPO
Process Improvement
Customer Experience
Team Management
Troubleshooting
Contact Centers
Outsourcing
Service Delivery
Call Center Development
Vendor Management
Inbound Marketing
Sla
Business Process Improvement
Performance Management
Team Leadership
Customer Satisfaction
Telecommunications
Tom Payne Summary
Tom Payne, based in Columbia, SC, US, is currently a Senior Vice President Operations at Startek. Tom Payne brings experience from previous roles at Conduent, TTEC, TeleTech and Teletech. With a robust skill set that includes Workforce Management, Call Center, Call Centers, BPO, Process Improvement and more. Tom Payne has 2 emails and 1 mobile phone numbers on RocketReach.
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