Customer Success Manager @ (October 2019 - November 2021)
Customer Service Team Lead @ Bidvine (October 2017 - September 2019)
Store Manager @ (February 2017 - August 2017)
Assistant Manager @ (October 2014 - February 2017)
Customer Advocate @ (July 2012 - October 2014)
Sales Assistant @ (October 2009 - June 2012)
Michael Lydon Education
Carshalton College 2009-2011
Michael Lydon Skills
B2B Marketing
Communication
Customer Engagement
Customer Loyalty
Customer Onboarding
Customer Relationship Management (CRM)
Customer Retention
Customer Service
Customer Service Management
Customer Success
Employee Training
Enterprise Marketing
Freshdesk
Microsoft Excel
Microsoft Outlook
Microsoft PowerPoint
Microsoft Word
Problem Solving
Salesforce.com
Slack
Support Management
Team Building
Team Leadership
Troubleshooting
Wrike
Zoom
Michael Lydon Summary
Michael Lydon, based in London, GB, is currently a Senior Customer Success Manager EMEA at G2. Michael Lydon brings experience from previous roles at G2, Sugati Travel and Bidvine. Michael Lydon holds a 2009 - 2011 Carshalton College. With a robust skill set that includes B2B Marketing, Communication, Customer Engagement, Customer Loyalty, Customer Onboarding and more. Michael Lydon has 1 emails and 1 mobile phone numbers on RocketReach.
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