Michael Hines Email & Phone Number
Professional Services Director @ Optivor Technologies, LLC
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Michael Hines Location
- Louisville, KY, US
Michael Hines Work
- Professional Services Director @ (December 2022 - Present)
- Unified Communications Technology Consultant @ HITRC (September 2022 - December 2022)
- Managing Principal - APS North America Technical Delivery @ (October 2009 - September 2022)
- Operations Manager, East SS Team in GSS Onsite Services @ (March 2009 - September 2009)
- Services Delivery Manager, Enterprise and Integrated Office Communications Product Implementation @ Avaya Inc. (August 2003 - March 2009)
- Business Process Manager, Out Tasking Services and Management Services Org @ Avaya Inc (March 2000 - August 2003)
- Army Engineer Officer Individual Ready Reserves @ (September 1992 - September 2002)
- US Army Corps of Engineer Officer (active duty) @ (July 1982 - September 1992)
- PSO Consultant and Project Manager @ Lucent Technologies Services Company & Volt Services Group (March 1998 - March 2000)
- Project Manager @ Quality Communications Inc. (November 1995 - January 1998)
- Facilities Manager @ Healthcare Recoveries, Inc. (August 1994 - November 1995)
- VP and Owner @ SCUBA Works (December 1992 - April 1995)
- Executive Officer @ (February 1993 - August 1994)
Michael Hines Education
- Golden Gate University
MS (Project & Systems Management)
1990-1993 - University of Kentucky
BS (Geology)
1978-1982
Michael Hines Skills
- Active Learning
- Administration
- Avaya
- Avaya Products
- Avaya Technologies
- Business Process
- Business Process Design
- Change Management
- Cisco Technologies
- Coaching & Mentoring
- Cross Functional Team Building
- Cross-functional Team Leadership
- Customer Satisfaction
- Customer Service
- Customer-focused Service
- Engineering
- Enterprise Software
- Finance
- Human Resources (HR)
- ISO Standards
- Integration
- Leadership
- Management
- Microsoft Excel
- Organization Skills
- Organizational Leadership
- People Management
- Portfolio Management
- Problem Solving
- Process Improvement
- Professional Services
- Program Management
- Project Management
- Project Portfolio Management
- Sales Effectiveness
- Solution Selling
- Start-ups
- Strategic Planning
- Strategy
- Team Building
- Team Leadership
- Technical Documentation
- Technical Recruiting
- Telecommunications
- Training
- Unified Communications
- Vendor Management
- Visio
- VoIP
- Voice over IP (VoIP)
- Social Media
- Cross Functional Team
- Start Ups
- Cross Functional Team Leadership
- Services
- Sales
- Business Development
- Voice Over Ip Voip
- Voice Over Ip
Michael Hines Summary
- Michael Hines, based in Louisville, KY, US, is currently a Professional Services Director at Optivor Technologies, LLC. Michael Hines brings experience from previous roles at HITRC, AVAYA FEDERAL SOLUTIONS, INC. and Avaya Inc.. Michael Hines holds a 1990 - 1993 MS in Project & Systems Management @ Golden Gate University. With a robust skill set that includes Active Learning, Administration, Avaya, Avaya Products, Avaya Technologies and more. Michael Hines has 1 emails and 1 mobile phone numbers on RocketReach.
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