Michael Dolan's Location
Cheltenham, GB
Michael Dolan's Work
- Service Delivery Director @ TTEC
- Director Business Solutions @ SOLUTION 42 CONSULTING LTD
- Head Of Customer Experience @ Tructyre
- Group Head of Customer Support @ Rhinoceros Operations Ltd
- Fixed term Operations Contract @ (not disclosed)
- Global Service Quality Manager @ LeasePlan
- Head of Bulgarian Operations @ William Hill
- Managing Director @ SOLUTION 42 CONSULTING LTD
- Director of Customer Service - EMEA @ Mallinckrodt Pharmaceuticals
- Site Director @ SELLBYTEL Group GmbH,
Michael Dolan's Education
- The University of Glasgow
Bachelor of Science (BSc) (Economics / Politics)
1990 - 1993
Michael Dolan's Skills
- Call Center
- Customer Experience
- Leadership
- Team Management
- Management
- Contact Centers
- Outsourcing
- Operations Management
- Salesforce.com
- BPO
Michael Dolan's Summary
Michael Dolan, based in Cheltenham, GB, is currently a Service Delivery Director at TTEC, bringing experience from previous roles at SOLUTION 42 CONSULTING LTD, Tructyre Fleet Management Limited, Rhinoceros Operations LTD and (not disclosed). Michael Dolan holds a 1990 - 1993 Bachelor of Science (BSc) in Economics / Politics @ The University of Glasgow. With a robust skill set that includes Call Center, Customer Experience, Leadership, Team Management, Management and more, Michael Dolan contributes valuable insights to the industry. Michael Dolan has 4 emails and 1 mobile phone number on RocketReach.
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