Rich Herbst Email & Phone Number

Senior Director, Alumni Industry and Professional Engagement @ Duke University

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Rich Herbst Location

Chapel Hill, NC, US

Rich Herbst Work

Senior Director, Alumni Industry and Professional Engagement @ (April 2025 - Present)
Vice President, Global Training @ (September 2024 - March 2025)
Vice President, Learning and Development @ (August 2009 - July 2024)
President, TTEC Foundation @ (January 2011 - June 2024)
Vice President, Global Business Services @ (September 2008 - August 2009)
President @ Westwood College, Denver Campus (November 2006 - September 2008)
Executive Director, Product Management @ (December 2002 - November 2006)
Director New Product Development @ (May 2000 - December 2002)
F-14 Fighter Pilot @ (May 1988 - August 2000)

Rich Herbst Education

Duke University
BSE (Electrical Engineering)
Tulane University
MSE (Electrical Engineering)
Mississippi State University
MBA

Rich Herbst Skills

BPO
Blended Learning
Budgets
Business Development
Business Process Improvement
CRM
Coaching
College Applications
College Education Planning
Contact Centers
Cross-functional Team Leadership
Curriculum Development
Curriculum Innovation
Customer Engagement
Customer Experience
Customer Relationship Management (CRM)
Customer Retention
Customer Service
Educational Leadership
Employee Training
Executive Management
Flight Instruction
Flight Simulation
Flight Training
Gamification
Higher Education Leadership
Higher Education Teaching
Key Performance Indicators
Leadership
Leadership Development
Learning & Development Solutions
Management
Military Aviation
Military Leadership
Military Operations
Military Strategy
Military Training
Non-profit Management
Operational Planning
Operations
Operations Management
Outsourcing
Performance Improvement
Performance Management
Planning Budgeting & Forecasting
Process Improvement
Product Development
Product Management
Product Marketing
Professional Services
Program Management
Project Management
Strategic Partnerships
Strategic Planning
Strategy
Student Development
Student Engagement
Student Financial Aid
Taking New Products to Market
Team Building
Team Leadership
Team Management
Training
Training Leadership
Training Plans
Training and Development (HR)
University Teaching
Vendor Management
Workforce Development
Workforce Management
Social Learning
Mobile Learning
Call Center
Cross Functional Team Leadership
Aircraft
Sales
Marketing
Learning and Development Solutions
Call Centers
Flexible Packaging
Pharmaceutical Labels
Multilayers and Booklets
Custom Made Solutions
Self Adhesive Labels
Customer Relationship Management Crm
Shrink Sleeves
SaaS
Development
Customer Relationship Management

Rich Herbst Summary

Rich Herbst, based in Chapel Hill, NC, US, is currently a Senior Director, Alumni Industry and Professional Engagement at Duke University. Rich Herbst brings experience from previous roles at Everise and TTEC. Rich Herbst holds a BSE in Electrical Engineering @ Duke University. With a robust skill set that includes BPO, Blended Learning, Budgets, Business Development, Business Process Improvement and more. Rich Herbst has 3 emails and 7 mobile phone numbers on RocketReach.