Professional @ Santa Clara Tennis Center @ (October 2024 - Present)
Software Operations Business Analyst, Worldwide Field Operations @ (May 2025 - June 2026)
Business Insights Analyst, Strategic Analytics @ (October 2024 - May 2025)
Business Analyst, IT-CS (Customer Success) @ (April 2023 - March 2024)
Business Data Analyst, Global Customer Services (GCS) - IT @ (February 2022 - April 2023)
Cancellations Specialist, Revenue Operations - Billing Support @ (June 2019 - August 2021)
Operations Specialist, Global Customer Success and Services @ (September 2018 - June 2019)
Order Management Specialist (Acquired by HP) @ Poly (March 2017 - September 2018)
Michael Chang Education
TripleTen
Bootcamp (Business Intelligence Analytics)
2024-2024
TripleTen
Bootcamp (Data Analytics)
2021-2022
Pitzer College
Bachelor of Arts (B.A) (Psychology)
Bellarmine College Preparatory
High School Diploma
Michael Chang Skills
Agile & Waterfall Methodologies
B2B Marketing
B2C Marketing
Business Analytics
Business Intelligence (BI)
Business Strategy
Chart
Coaching
Cohort Analysis
Communication
Content Marketing
Customer Relationship Management (CRM)
Customer Service
Customer Service Management
Customer Success
Cybersecurity
Data Analysis
Data Analytics
Data Cleaning
Data Modeling
Data Presentation
Data Visualization
Database Development
Design Thinking
Enterprise Marketing
Event Planning
Facebook
Google Analytics
Google Sheets
Google+
IT Business Analysis
IT Security Operations
Information Security
Instagram
KPI Dashboards
Leadership
Life Skills
Management
Microsoft Excel
Microsoft Office
Microsoft Power BI
Microsoft PowerPoint
Microsoft Word
Network Architecture
Oracle Order Management
Pandas (Software)
Personal Development
PowerPoint
Product Lifecycle Management
Product Management
Project Management
Public Speaking
Python (Programming Language)
Research
SQL
Sales
Sales Management
Salesforce.com
Six Sigma Green Belt
Small Business Management
Small Business Marketing
Social Media
Social Media Marketing
Social Networking
Social Psychology
Spreadsheets
Statistical Data Analysis
Tableau
Team Building
Teamwork
Tennis
Test Automation
Twitter
Voice over IP (VoIP)
Workflow Management
Writing
n8n
Customer Relationship Management Crm
Power Electronics
Power Distribution
Psychotherapy
Mobile Devices
Customer Relationship Management
Michael Chang Summary
Michael Chang, based in Santa Clara, CA, US, is currently a Executive Programs Operations Specialist at Palo Alto Networks. Michael Chang brings experience from previous roles at Lifetime Activities, NVIDIA and Palo Alto Networks. Michael Chang holds a 2024 - 2024 Bootcamp in Business Intelligence Analytics @ TripleTen. With a robust skill set that includes Agile & Waterfall Methodologies, B2B Marketing, B2C Marketing, Business Analytics, Business Intelligence (BI) and more. Michael Chang has 4 emails and 1 mobile phone numbers on RocketReach.
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