Michael Calma Email
Senior Telecommunications Manager @ TELUS Digital Philippines
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Michael Calma Location
- Pasig, NCR, PH
Michael Calma Work
- 2019 -2026 Operations Manager @
- 2019 -2026 Operations Manager @
- 2018 -2018 Assistant Operations Manager @
- 2017 -2018 Team Leader @
- 2018 -2018 Manager @
- 2013 -2017 Team Leader @
- 2017 -2017 Sales Supervisor @ Results Companies
- 2013 -2017 Manager @ 24/7 Customer Care Philippines
- 2012 -2013 Team Leader @
- 2012 -2012 Team Lead @ Export Global Solutions Philippines
- 2012 -2012 Manager @ Export Global Solutions Philippines
- 2003 -2011 Senior Team Leader and Process Lead @
- now Senior Telecommunications Manager @
- now Technical Support Manager @
- now Senior Manager Financial Services @
- now Group Manager @
- now Escalation Specialist @
- now Resolution Specialist @
- now Customer Associate @
Michael Calma Education
- Philippine Women's University
(Computer Science)
1995-1997 - La Salle Green Hills
- Philippine Women's University
Computer Programming in Software and Technology
- Philippine Women's University
Bachelor of Science
Michael Calma Skills
- Data Analysis
- Analytical Skills
- Financial Analysis
- Business Analysis
- Sales
- Customer Experience
- Outbound Sales
- Team Management
- Operations Management
- Account Management
- Customer Service
- Problem Solving
- Project Implementation
- Process Improvement
- Lean Six Sigma
- Business Process Outsourcing (BPO)
- People Management
- New Business Development
- Call Center Development
- Team Leadership
- Contact Center Operations
- Call Center Administration
Michael Calma Summary
- Michael Calma, based in Pasig, NCR, PH, is currently a Senior Telecommunications Manager at TELUS Digital Philippines. Michael Calma brings experience from previous roles at InteLogix, Concentrix and The Results Companies. Michael Calma holds a 1995 - 1997 Philippine Women's University. With a robust skill set that includes Data Analysis, Analytical Skills, Financial Analysis, Business Analysis, Sales and more. Michael Calma has 1 emails on RocketReach.
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