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Michael Barnard Location
Louisville, KY, US
Michael Barnard Work
Director Ii, Customer Care @ (May 2012 - Present)
Director, Operational Initiatives @ (August 2010 - May 2012)
Senior Manager, Customer Support Systems @ (August 2007 - August 2010)
Training Manager, Leadership and Outsourcing @ (September 2006 - August 2007)
Senior Technical and Product Trainer @ (March 2002 - September 2006)
Technical Trainer - Video, Internet and Phone @ (June 2000 - March 2002)
Customer Service Representative - Internet Support @ (January 2000 - June 2000)
Independant Commercial Appraiser @ Chapman & Bell (December 1994 - December 1999)
Office Services Manager @ (January 1993 - December 1994)
Michael Barnard Education
Morehead State University
Bachelor Of Business Administration (Real Estate, Management)
1988-1992
Michael Barnard Skills
Billing Systems
Broadband
Budgets
Cable Television
Call Center
Call Centers
Cisco Technologies
Cross-functional Team Leadership
Customer Experience
Customer Retention
Customer Satisfaction
Customer Service
Ethernet
IP
Leadership
Management
Operations Management
Performance Management
Process Improvement
Project Management
Routers
Salesforce.com
Strategic Planning
Team Building
Team Leadership
Telecommunications
Telephony
Training
Troubleshooting
Vendor Management
VoIP
WAN
Wireless
Workforce Management
Michael Barnard Summary
Michael Barnard, based in Louisville, KY, US, is currently a Director Ii, Customer Care at Charter Communications. Michael Barnard brings experience from previous roles at Charter Communications. Michael Barnard holds a 1988 - 1992 Bachelor Of Business Administration in Real Estate, Management @ Morehead State University. With a robust skill set that includes Billing Systems, Broadband, Budgets, Cable Television, Call Center and more. Michael Barnard has 3 emails and 2 mobile phone numbers on RocketReach.
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