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Michael Balog Location
Phoenix, AZ, US
Michael Balog Work
2025 -now Manager of Operations @
2022 -2025 Customer Service Supervisor- Order Management SWSC @
2022 -2022 Service Delivery Manager @
2021 -2022 Director- Enrollment Center @
2018 -2021 Manager-Operations- CRC @
2016 -2018 Reimbursement Operations Manager @
2015 -2016 Customer Service Supervisor @
2013 -2015 FE Billing Supervisor- Northeast @
2011 -2013 Customer Service Supervisor-Patient Billing @
2008 -2011 Collection Manager Credit-Risk @
2006 -2008 Operations Manager DSM Payment Ops @
2005 -2006 Collections Manager @
2002 -2005 Collection Manager @
1996 -2002 Collector and Collections Lead @ Romac/Allied Interstate
now Collections Lead @
Michael Balog Education
University of North Carolina at Greensboro
Master of Arts (M.A.) (Liberal Arts and Sciences, General Studies and Humanities)
2012-2016
University of North Carolina at Greensboro
BA (History, Business)
1995-1999
Michael Balog Skills
Succession Planning
Recruiting
Quality Assurance
People Management
Strategic Leadership
Customer Relationship Management (CRM)
Leadership Development
Team Management
project management
Change Management
Coaching
Process Improvement
Performance Management
Credit/Risk Management
Operations Management
Six Sigma/Lean
Leadership
Call Center
Negotiation
Call Centers
Training
Customer Service
Vendor Management
Business Process Improvement
Strategy
Risk Management
Outlook
Budgets
Management
Team Building
Credit Cards
Banking
Analysis
Customer Experience
Customer Satisfaction
Business Analysis
Team Leadership
Forecasting
Finance
Customer Retention
Financial Analysis
Cross-functional Team Leadership
Financial Services
Credit
Data Analysis
Problem Solving
Contact Centers
Microsoft Access
Microsoft Outlook
Dialer Management
Telecommunications
Access
PowerPoint
Cross Functional Team
Sales
Microsoft Excel
Cross Functional Team Leadership
Business Process
Michael Balog Summary
Michael Balog, based in Phoenix, AZ, US, is currently a Manager of Operations at MedImpact Healthcare Systems, Inc.. Michael Balog brings experience from previous roles at American Woodmark, Cognizant, Monogram Health and CareCentrix. Michael Balog holds a 2012 - 2016 Master of Arts (M.A.) in Liberal Arts and Sciences, General Studies and Humanities @ University of North Carolina at Greensboro. With a robust skill set that includes Succession Planning, Recruiting, Quality Assurance, People Management, Strategic Leadership and more. Michael Balog has 2 emails and 2 mobile phone numbers on RocketReach.
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