Message Technologies, Inc. Information

Message Technologies, Inc., (MTI) is an industry leader in providing Interactive Voice Response (IVR), SMS/Text Messaging services and speech technologies. Our mission is to deliver innovative and affordable interactive voice solutions with maximum customer satisfaction. We embrace innovation, creativity and initiative which allow us to provide our customers with reliable, trusted self-service automation in today’s ever-changing environments. We offer a wide range of speech, IVR, and SMS/text messaging solutions to over 2000 customers in North America and around the world. These solutions provide effective ways of interacting with customers and employees through phone use while minimizing the use of costly live agents. We're experts in VoiceXML hosting and handle every part of the speech self-service infrastructure including trunk and platform provisioning, business continuation planning, monitoring, web access, physical and logical security and co-location. MTI provides senior telephony and speech professional services for the design, development, deployment, and ongoing testing of IVR applications.