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Mercy uses 336 technologies like Acuity Scheduling, Acumen, and Ada. View Mercy's complete Tech Stack.

Mercy Customer Management Technology

Acuity Scheduling let user clients book, reschedule, cancel and pay for appointments automatically--zero hula dancing, email ping-ponging or phone tagging required.
Apple Remote Desktop is the OS X desktop management system for software distribution, asset management, and remote assistance.
Cisco Finesse is a next-generation agent and supervisor desktop. It helps improve the customer care experience that contact center delivers.
Cisco Unified Contact Center Enterprise helps businesses and organizations deliver a connected digital experience.
Salesforce's Desk.com is a cloud customer support solution with features including agent console, knowledge base and multi-channel support.
Engage is a cloud-based messaging app for instant, 1 to 1 sales on the web.
Huddle provides secure cloud-based content collaboration for enterprise and government clients. With Huddle, users can share and store files, collaborate on documents or ideas and manage projects with colleagues, clients, partners & suppliers.
Microsoft Forms is an online surveys and polls creator to collect customer feedback, measure employee satisfaction, and organize team events.

Mercy Finance And Accounting Technology

BOARD International is an equal opportunity employer and is committed to a diverse and inclusive workforce.It provides a unified platform to effectively support decision making processes.
BravoSolution is a strategic sourcing and RFP, RFQ and procurement automation solution provider that consistently delivers business outcomes to enable customers to outperform their market.
Cerner Invision is a legacy Health Information Management and Revenue Cycle Management system designed for healthcare organizations.
IBM Cognos is a suite of business intelligence and performance management software, that includes dashboards, reports, forecasting, visualization & automation.
Microsoft Dynamics with its intelligent business applications across CRM and ERP, Microsoft Dynamics 365 gives clients choice. Start with just what customrs need to run clients business and delight customers.
Microsoft FRx is a financial reporting application that gives midmarket segment and corporate businesses immediate control of the entire financial reporting.
MicroStrategy, helps business people make faster, better business decisions, empowering them with self-service tools to explore data and share insights in minutes. Simple drag-and-drop tools are paired with intuitive visualizations. Quick connections to any data source are combined with one-click sharing of any insight.

Mercy Programming Languages And Frameworks Technology

Ada
Ada is the time-tested, safe and secure programming language used for long-lived critical application development.
AngularJS is a JavaScript-based open-source front-end web application framework mainly maintained by Google and by a community of individuals and corporations to address many of the challenges encountered in developing single-page applications.
The Apache Project is an effort to develop and maintain an open-source HTTP server for modern operating systems including UNIX and Windows. The goal of this project is to provide a secure, efficient and extensible server that provides HTTP services in sync with the current HTTP standards.
Open source enterprise search platform.
ASP.net is an open source framework for building web applications and services with .NET and C#.
C#
C# is a general-purpose, multi-paradigm programming language encompassing strong typing, lexically scoped, imperative, declarative, functional, generic, object-oriented (class-based), and component-oriented programming disciplines.
C++
C++ is a high-level, general-purpose programming language created by Bjarne Stroustrup as an extension of the C programming language, or "C with Classes".
ELK stack provides centralized logging in order to identify problems with servers or applications and allows to search all the logs in a single place.

Mercy Devops And Development Technology

Adobe helps organisations in creation of multimedia and creativity software products, with a more recent foray into digital marketing software.
The Apache Software Foundation is a cornerstone of the modern Open Source software ecosystem supporting some of the most widely used and important software solutions powering today's Internet economy.
Bandwidth offers a suite of API products for businesses and developers wanting to add voice calling, secured 2FA text messaging (SMS), MMS or 9-1-1 emergency call connectivity to software and applications, while also accessing SIP trunking, routing, address verification and number porting services
CA 7 is a workload automation / job scheduling software that supports an agile and business–centric IT environment by automating many of the labor-intensive tasks associated with workload automation and monitoring for z Systems.
CA CMDB is a configuration management database that helps IT organizations manage and maintain control over change within the IT infrastructure, enabling organizations to protect critical IT services that support business processes.
CA eHealth is a key component of CA Enterprise IT Management (EITM) initiative, which provides a complete service-oriented solution to help unify and simplify the management of complex IT computing environments across the enterprise.
Drupal is an open source content management platform powering millions of websites and applications. Its built, used, and supported by an active and diverse community of people around the world.
Drupal 7 is a free and open-source web content management framework written in PHP and distributed under the GNU General Public License.

Mercy Business Intelligence And Analytics Technology

Adobe Analytics is an analytics solution for applying real-time analytics and detailed segmentation across all of your marketing channels.
Hadoop is an open-source software framework written in Java for distributed storage and distributed processing of very large data sets.
Apache Hive data warehouse software facilitates querying and managing large datasets residing in distributed storage.
Apache Pig is a platform for analyzing large data sets that consists of a high-level language for expressing data analysis programs, coupled with infrastructure for evaluating these programs.
Apache Sqoop is a command-line interface application for efficiently transferring bulk data between Apache Hadoop and structured datastores such as relational databases.
BrightEdge platform combines SEO and business metrics into one-click reports, provides actionable recommendations on the best opportunities to gain share of organic search traffic, enabling SEO managers and experts to focus their efforts for maximum impact.
DialogTech is a call tracking and conversation intelligence platform.

Mercy Marketing Technology

Business Catalyst is an all-in-one business website and online marketing solution, built for web designers.
Adobe Experience Manager is a cross-platform CMS that works across websites, mobile apps and on-site displays.
Adobe Marketing Cloud is an online marketing and website optimization software that integrates all online marketing platforms into the one dashboard.
Alexa offers a set of tools for keyword research, competitive analysis, and site audits helping businesses get better marketing results.
Track visitors and their actions on the web, mobile, and in app! Deliver targeted, relevant content, messages, and offers. Test and optimize campaigns.
Facebook is a social networking site that makes it easy for people to connect and share with family and friends online.
DoubleClick is a digital advertising solution from Google.

Mercy HR Technology

Adobe Captivate is an authoring tool that is used for creating elearning content such as software demonstrations, software simulations, branched scenarios, and randomized quizzes in Small Web Formats .It can also convert Adobe Captivate-generated file formats (.swf) to digital MP4 (.mp4) formats which can be played with media players or uploaded to video hosting websites. For software simulations, Captivate can use left or right mouse clicks, key presses and rollover images.
EPIC from Clarity Wave is a bilingual, gamified system for SMBs to measure & improve employee experience and workplace culture with weekly 360° mini-surveys. Organizations can promote peer-to-peer recognition and gather anonymous feedback to help improve the working environment.
Scalable, easy to use, and backed by award-winning customer service, iCIMS’ Recruit gives enterprise companies the edge they need to hire top talent.
The Kronos Workforce Central suite of workforce management solutions can be configured to help control labour costs, increase productivity, minimise compliance risk, and more fully engage your employees for stronger business results. It also helps with Recruitment.
Kronos Workforce Central is a complete set of human resource and workforce management applications including Kronos HRMS, payroll, and more.
Microsoft Academic Knowledge Exploration Service (MAKES) offers a fast and effective way to add interactive academic search and refinement to applications.
Oracle Human Resources (HR) is a proactive management solution that helps control costs while developing and supporting an effective workforce.
The Phenom People TRM Cloud Platform is a complete solution to attract top talent and provide the insight needed to drive better hires. Phenom HUB Personalized Career Site · Phenom PRO Candidate Pipeline and Analytics

Mercy Product And Design Technology

Adobe InDesign is a desktop publishing software application.
Adobe Photoshop is a webtop application for editing images and photos online.
AutoCAD is computer-aided design (CAD) software that architects, engineers, and construction professionals rely on to create precise 2D and 3D drawings.
Autodesk creates design and modelling software and services for the architecture, engineering, construction, manufacturing, media, education, and entertainment industries.
Cadence Design Systems is a provider of system design enablement solutions that are used for designing of electronics systems, integrated circuits, and electronic devices.
My Hours is a cloud-based time tracking solution best suited for small teams and freelancers.
NVIDIA designs graphics processing units for the gaming and professional markets, as well as system on a chip units for the mobile computing and automotive market.
NVIDIA Drive is a computer platform by Nvidia, aimed at providing autonomous car and driver assistance functionality powered by deep learning.

Mercy Collaboration Technology

Adobe InDesign is a layout and page design software for print and digital media to create beautiful graphic designs with typography from the world՚s top foundries and imagery from Adobe Stock.
Adobe Photoshop is an advanced graphics manipulation and editing software used for image editing, graphics design and digital art.
AirWatch is the world's largest mobile security and enterprise mobility management provider with more than 1,500 employees across nine global offices. More than 10,000 organizations in 150 countries leverage the AirWatch Enterprise Mobility Management Platform, which includes industry mobile device, email, application, content, laptop.
Asana is a task & project management solution for teams. Asana users can share, plan, organize & track the progress of the tasks that each member is working on.
Hive is powerful, intuitive project management for modern business.
InVision is the Digital Product Design platform used to make the world’s best customer experiences.
LiveStream is an business management software package designed to collaborate daily business tasks, help unify employees and unite all departments, allowing for informed decision making and faster customer response.

Mercy Health Tech Technology

Allscripts provides healthcare IT technology solutions that advance clinical, financial and operational results.
Cerner provides healthcare information technology solutions, services, devices, and hardware.
Cerner Direct is a Health Information Service Provider (HISP) that enables users to exchange clinical and administrative messages including personal health information, referral, discharge documents, lab results, and electronic health record (EHR) data.
Cerner FirstNet is a first responder and emergency solution that supports a wide range of functions required in emergency department of healthcare organizations.
Cerner Millennium is an Electronic Health Records (EHR) platform that supports an enterprise-wide view of patient care and the point at which care was delivered in both acute inpatient and outpatient settings. The seamless integration across the continuum of care enables providers to make informed, data-driven decisions without leaving the clinical workflows.
Cerner PowerChart is a family of Electronic Medical Record system designed to create an enterprise-wide, multifacility, multi-entity, longitudinal electronic medical record (EMR). PowerChart streamlines the workflow process into one desktop application that provides access to the functions that support the electronic medical record.
Cerner RadNet is designed to automate diagnostic imaging department, streamlining operations.
Cerner SurgiNet is a surgical management solution designed for hospitals and surgical centers.

Mercy Platform And Storage Technology

Cloud based storage systems by AWS.
Amazon Web Services (AWS) is a comprehensive, evolving cloud computing platform provided by Amazon that includes a mixture of infrastructure as a service (IaaS), platform as a service (PaaS) and packaged software as a service (SaaS) offerings.
The Apache HTTP Server is a powerful and flexible HTTP/1.1 compliant web server.
Apache Tomcat is an open source software implementation of the Java Servlet, JavaServer Pages, Java Expression Language and Java WebSocket.
CA EPIC is an automated tape and disk-management system designed for z/VSE environments. It enables users to manage distribution, tracking and printing of storage space across the data center, and automate report management activities.
CentOS is a Linux distribution that aims to be functionally compatible with its upstream source, Red Hat Enterprise Linux (RHEL).
Citrix Virtual Apps and Desktops enable IT to deliver on-demand apps and desktops to any device.
Citrix XenApp is a customers to shape how the future works. They're advancing digital workspace technology to unify and enrich user experience, secure enterprise apps and data, and simplify ITs ability to configure, monitor, and manage todays increasingly complex hybrid and multi-cloud environments.

Mercy Productivity And Operations Technology

Apache Oozie is a server-based workflow scheduling system used to schedule Apache Hadoop jobs. Oozie combines multiple jobs sequentially into one logical unit of work. It is integrated with the Hadoop stack, with YARN as its architectural center, and supports Hadoop jobs for Apache MapReduce, Apache Pig, Apache Hive, and Apache Sqoop.
Cerner PharmNet is a Pharmacy Management System that enables pharmacists to automate their workflow processes and center care around the patient. It allows pharmacists and doctors to manage prescriptions and verification from the same order in order to streamline medication management.
Easy PDF is a free online PDF conversion tool that can convert files from and to PDF.
IBM Watson Supply Chain Insights is an AI-enabled solution that delivers real-time intelligence to optimize supply chain performance by quickly correlating data from siloed systems, capturing organizational knowledge and creating digital playbooks.
Microsoft Office is a suite of desktop productivity applications and client and server software designed for data analysis, presentations and numeric manipulations.
Westlaw helps to build the argument relying on superior legal materials, including: authoritative primary law, exclusive analytical materials, & more.
Wise Systems is an Autonomous Dispatching and Routing solution that empowers operations teams and drivers to improve fleet efficiency and customer service, seamlessly adapting to the everyday challenges they encounter.

Mercy Operations Software Technology

AppWorx is an administrative tool with which users manage process-dependent scheduling, Administrative systems users schedule and run predefined modules (programs) or chains (groups of programs) that perform data manipulation in a specific order.
Intellibot is an RPA tool that automates repetitive tasks.
Nintex USA Inc. provides workflow automation software and platform for business users, developers, and IT professionals.
OrderDynamics develops Retail's most Advanced, Out-of-the-Box, Distributed Order Management Technology. As a true multi-tenant cloud-based technology our solutions helps accelerate omni-channel sales growth by connecting online and physical stores.
TIBCO Business Studio is a standards-based business process modeling environment that enables business experts and process authors to collaborate to create process models, organization models, data models, forms and pageflow models for deployment to TIBCO BPM Enterprise.
UiPath is an advanced Enterprise RPA Platform, built for business and IT.

Mercy Communications Technology

Audacity is a Free, open source, cross-platform audio software, multi-track audio editor and recorder for Windows, macOS, GNU/Linux
Avaya is a multinational technology company that specializes in cloud communications and workstream collaboration solutions that define the future of work and the customer experience.
Cisco collaboration offers a range of collaboration endpoints, from IP phone and video devices to Web, mobile and desktop endpoints.
Cisco Contact Center provides a secure, available, and sophisticated contact center software solution for large number of agents and interactive voice solution.
Cisco Jabber lets you access presence, instant messaging (IM), voice, video, voice messaging, desktop sharing, and conferencing.
Cisco Show and Share is a network-based application ideal for private and highly secure video sharing within an organization.
Cisco Unified Communications Manager (Unified CM) provides reliable, secure, scalable and manageable call control and session management.
Cisco VoIP phone systems lets users make phone calls over an IP (Internet protocol) data network.

Mercy IT Management Technology

Azure SQL is a relational database platform that is present in the cloud where users can host the data and use it as a service.
Broadcom is a fabless semiconductor company that provides semiconductor and infrastructure software solutions for the wire-less and broadband communication industry.
Greenplum Database is a massively parallel processing (MPP) database server with an architecture specially designed to manage large-scale analytic data warehouses and business intelligence workloads
IBM Maximo is an asset management platform that uses advanced analytic tools and IoT data to improve operational availability and reduce risk.
IBM WebSphere is a suite of software products which helps businesses to build applications or integrate applications, databases and systems built in-house with any third party applications procured for various business functions with each other easily and quickly.
Microsoft Access is a database management system that combines the relational Microsoft Jet Database Engine with a graphical user interface and software-developmental tools.
Microsoft SQL Server is a relational database management system used for storing and retrieving data as requested by other software applications.
Oracle8i is a small footprint Java-enabled database that brings enterprise applications to mobile devices such as laptops, handheld computers, PDAs.

Mercy Computer Networks Technology

Brocade Switches is a line of fiber channel networking switches designed for data centers and campus networks. It enables users to accelerate performance for demanding workloads across 32Gb/s links, optimize application performance by automatically prioritizing traffic, detect and recover from the network and device-level workloads automatically, reconfigure out-of-compliance fabrics, identify anomalies to manage fault isolation and troubleshooting, as well as leverage policy-based templates
Cisco Nexus 1000V Series Switches provide a comprehensive and extensible architectural platform for virtual machine (VM) and cloud networking. The switches are designed to accelerate server virtualization and multitenant cloud deployments in a secure and operationally transparent manner.
Cisco Routers provides intent-based networking for the WAN, LAN, and cloud. These routers include advanced analytics, application optimization, automated provisioning, and integrated security to deliver a complete solution.
Cisco delivers a comprehensive portfolio of switching solutions for Enterprise Networks, data centers, and smaller businesses.
Cisco Unified Contact Center Express (UCCX) is a "contact center in a box" that provides a secure and easy to deploy customer interaction management solution for up to 400 agents.
Cisco VPN is the designs, manufactures, and sells internet protocol based networking and other products related to the communications and information technology industry worldwide.
Citrix ADC Application Delivery Controller (ADC) solutions help to customers provide the experience customers expect ensuring availability, performance and security for clients applications.
Dell OptiPlex is a line of business-oriented desktop computers and all-in-one computers.

Mercy IT Security Technology

Application Centric Infrastructure (ACI) simplifies, optimizes, and accelerates the application deployment lifecycle in next-generation data centers and clouds.
Cisco Email Security protects against ransomware, business email compromise, spoofing, and phishing.
Emulex is a suite of network connectivity monitoring and management solution designed for network and IT administrators. These products enable users to streamline adapter administration through centralized management capability, implement SAN practices in virtual server environments, optimize reallocation of assets within virtualized server environments, automate the batch driver and firmware updates, collect and store system, adapter, device driver, and applications information, and record, inspect, index, mine, and correlate every packet traversing the network
Google Cloud Virtual Private Cloud (VPC) provides networking functionality to Compute Engine virtual machine (VM) instances, Google Kubernetes Engine (GKE) containers, and the App Engine flexible environment. VPC provides networking for cloud-based services that is global, scalable, and flexible.
Informatica delivers enterprise data integration and management software powering analytics for big data and cloud.
LogRhythm is a log management, security information and event management solution for organizations.
McAfee is a cyber security platform that primarily develops digital-security tools for personal computers , server devices and mobile devices.
McAfee endpoint protection suites emphasize integration, automation, and orchestration as the foundation of the threat defense lifecycle.

Mercy Sales Technology

Crystal helps you communicate with employees based on their unique personality.
Intel's innovation in cloud computing, data center, Internet of Things, and PC solutions is powering the smart and connected digital world we live in.
Lattice is a predictive analytics and sales enablement software that fully integrates with their CRM to identify upsell and cross sell prospects within their sales database. Lattice assesses vast amounts of trends and data analytics from within their CRM to compile valuable future insights and sales predictions that help to client to identify new revenue stream.
Qlik Sense is a sales management and data analytics application that gives customers sales, profit and loss reports displayed in colourful and customizable charts and sheets. Qlik Sense lets customers build dynamic dashboards and personalized reports for individuals in customers company which in turn promote meaningful insights as well as visuals.It helps identify areas of financial crisis and potential from within customers enterprise.
Roll is an end-to-end business workflow and project management software for small businesses in the creative service industries, with integrated accounting.
Salesforce.com, Inc. is an American cloud computing company headquartered in San Francisco, California. Though its revenue comes from a customer relationship management (CRM) product, Salesforce also sells commercial applications of social networking through acquisition and internal development.

Mercy Testing And QA Technology

JUnit is a unit testing framework for the Java programming language. JUnit has been important in the development of test-driven development, and is one of a family of unit testing frameworks which is collectively known as xUnit that originated with SUnit.
Selenium is a portable software-testing framework for web applications. Selenium provides a playback tool for authoring tests without the need to learn a test scripting language.

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