Melissa Roberson Email & Phone Number
Senior Manager, Producer Services Operations @ Circular Action Alliance
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Melissa Roberson Location
- Chattanooga, TN, US
Melissa Roberson Work
- Senior Manager, Producer Services Operations @ (July 2025 - Present)
- Producer Support Manager @ (December 2024 - July 2025)
- Director of Customer Support @ (February 2024 - December 2024)
- Customer Care Manager @ (April 2017 - February 2024)
- Customer Care Manager @ OnePoint Technologies, Inc. (May 2010 - April 2017)
- Graduate Research Assistant @ (August 2013 - May 2015)
- Graduate Research Assistant: Newsletter Editor @ Georgia Writers Association (January 2013 - June 2013)
- LiveChat Coordinator @ eFaucets.com (January 2009 - October 2009)
- Order Processor @ (September 2008 - January 2009)
- Museum Intern @ Coopersville Farm Museum (August 2007 - April 2008)
- Student Lab Technician @ (August 2005 - April 2008)
- Point of Sale Associate @ Kohl's Department Store (October 2004 - January 2005)
- Co-op @ Midland Public Schools (August 2003 - June 2004)
- Cashier @ (October 2002 - January 2003)
Melissa Roberson Education
- Kennesaw State University
Master's Degree (Professional Writing)
2012-2015 - Grand Valley State University
Bachelor of Arts (English)
2004-2008
Melissa Roberson Skills
- Analytical Skills
- Attention to Detail
- Business Process Design
- Business Process Improvement
- Call Center Administration
- Call Center Development
- Call Centers
- Call Routing
- Coaching & Mentoring
- Collaborative Problem Solving
- Communication
- Contact Center Management
- Cost Reduction
- Creative Problem Solving
- Customer Experience
- Customer Interaction
- Customer Satisfaction
- Customer Service
- Customer Service Management
- Customer Service Operations
- Customer Service Training
- Customer Support
- Customer-focused Service
- Daily Operations
- Drive for Success
- Editing
- High degree of initiative
- Key Performance Indicators
- Knowledge Management
- Leadership
- Management
- Management of Direct Reports
- Multi-task & Handle High-volume Workloads
- Newsletters
- Office 365
- Operational Efficiency
- Operational Excellence
- Organization Skills
- Performance Metrics
- Problem Solving
- Quality Assurance
- Relationship Building
- Research
- Salesforce.com Development
- Scheduling
- Skilled Multi-tasker
- Small Business
- Strategic Thinking
- Strategy Implementation
- Success Driven
- Task Management
- Team Building
- Team Leadership
- Team Motivation
- Teamwork
- Technical Writing
- Time Management
- Training
- Troubleshooting
- Workable Solutions
- Workforce Management
- Writing
Melissa Roberson Summary
- Melissa Roberson, based in Chattanooga, TN, US, is currently a Senior Manager, Producer Services Operations at Circular Action Alliance. Melissa Roberson brings experience from previous roles at Circular Action Alliance, EE Incentives and OnePoint Technologies, Inc.. Melissa Roberson holds a 2012 - 2015 Master's Degree in Professional Writing @ Kennesaw State University. With a robust skill set that includes Analytical Skills, Attention to Detail, Business Process Design, Business Process Improvement, Call Center Administration and more. Melissa Roberson has 1 emails and 2 mobile phone numbers on RocketReach.
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Top Circular Action Alliance Employees
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Nicki McClung
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Atlanta, GA, US
John Opsteen
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Emily Coven
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