Avaya Contact Center is a cloud-based contact center solution that can be used to efficiently serve customers whether they contact by phone, e-mail, web chat, or text messaging using a single-agent desktop.
Verint Workforce Optimization helps contact centers and customer care teams to monitor, evaluate & improve their performance, skills & customer service.
Adobe Creative Cloud is a set of applications and services used for graphic design, video editing, web development, photography, along with a set of mobile applications and also some optional cloud services.
BMC FootPrints is a flexible, comprehensive, integrated IT service and asset management platform that serves as a service desk and customer support tool. BMC FootPrints is a web-based, on-premise solution that is quick to install and easy to use.
CA Harvest Software Change Manager is a software tool for the configuration management (revision control, SCM, etc.) of source code and other software development assets.
Hyland OnBase is a single enterprise information platform designed for managing content, business processes and case information unique to your organization.
Microsoft Office is a suite of desktop productivity applications and client and server software designed for data analysis, presentations and numeric manipulations.
Adobe Captivate is an authoring tool that is used for creating elearning content such as software demonstrations, software simulations, branched scenarios, and randomized quizzes in Small Web Formats .It can also convert Adobe Captivate-generated file formats (.swf) to digital MP4 (.mp4) formats which can be played with media players or uploaded to video hosting websites. For software simulations, Captivate can use left or right mouse clicks, key presses and rollover images.
The Kronos Workforce Central suite of workforce management solutions can be configured to help control labour costs, increase productivity, minimise compliance risk, and more fully engage your employees for stronger business results. It also helps with Recruitment.
Microsoft Academic Knowledge Exploration Service (MAKES) offers a fast and effective way to add interactive academic search and refinement to applications.
Android Studio is the integrated development environment (IDE) for Google's Android operating system, built on JetBrains' IntelliJ IDEA software and designed specifically for Android development.
The Apache Project is an effort to develop and maintain an open-source HTTP server for modern operating systems including UNIX and Windows. The goal of this project is to provide a secure, efficient and extensible server that provides HTTP services in sync with the current HTTP standards.
COBOL (Common Business-Oriented Language) is a computer programming language designed for use in business, finance, and administrative systems and widely used in applications deployed on mainframe computers, such as large-scale batch and transaction processing jobs.
IBM Db2 is database software that can reliably handle multiple workloads and the latest version of Db2 is optimized to provide extreme performance while lowering costs.
AutoCAD is computer-aided design (CAD) software that architects, engineers, and construction professionals rely on to create precise 2D and 3D drawings.
Aha! is a cloud-based idea management solution designed to help project managers and R&D teams design product roadmaps and share strategic initiatives.
Forecast has the needs of digital projects covered. The interface is simple, while focusing on the relevant features that enable you to understand the operations of your business.
New Microsoft PowerPoint is cleaner and primed for use on tablets and phones, so client can swipe and tap their way through presentations. Presenter View automatically adapts to their projection set-up, and client can even use it on a single monitor.
Microsoft Project helps users plan projects and collaborate from virtually anywhere with the right tools for project managers, project teams, and decision makers.
Microsoft SharePoint is a web-based collaborative platform which is primarily used for storing and sharing documents, and communicating information across organization.
Medical Mutual Business Intelligence And Analytics Technology
Amazon SageMaker is a cloud machine-learning platform that enables developers to create, train, and deploy machine-learning models in the cloud and on embedded systems and edge-devices.
IBM Data Warehouse offers on-premises, on-cloud and integrated appliance data warehouse solutions, providing organizations with a high-performance and flexible data analytics foundation that delivers predictive insight for more data-driven decision-making.
Amazon Web Services (AWS) is a comprehensive, evolving cloud computing platform provided by Amazon that includes a mixture of infrastructure as a service (IaaS), platform as a service (PaaS) and packaged software as a service (SaaS) offerings.
Dell EMC Hardware is a data management solutions and storage software suite designed for cloud environments. These products enable users to store, manage, protect, and analyze data in a multi-cloud environment, optimize IT infrastructure including servers, storage, data protection, converged and hyper-converged solutions as well as securely deploy applications on a public cloud.
IBM TS3500 Tape System is a highly scalable, stand-alone device that provides reliable, automated tape handling and storage for both mainframe and Open Systems environments.
Aruba acquired by Hewlett-Packard provides access management, network infrastructure and mobility application solutions for mobile enterprise networks.
Cisco VPN is the designs, manufactures, and sells internet protocol based networking and other products related to the communications and information technology industry worldwide.
Citrix ADC Application Delivery Controller (ADC) solutions help to customers provide the experience customers expect ensuring availability, performance and security for clients applications.
Infoblox focuses on managing and identifying devices connected to networks specifically for the Domain Name System, Dynamic Host Configuration Protocol, and IP address management.
SolarWinds, Inc., is an together with its subsidiaries, designs, develops, markets, sells, and supports enterprise-class information technology and infrastructure management software to IT and DevOps professionals in various organizations worldwide.
Azure Active Directory Domain Services (Azure ADDS) provides scalable, high performance, manged domain services such as LDAP, Keberos, Windows Integrated authentication and group policy.
BMC Client Management is an advanced systems management software that provides a reliable way to monitor all systems on a network. BMC Client Management is a client-server system made up of several different computer programs. It contains a database which is integrated with the master server, a graphical user interface to access the data in the database, and the agents installed on the clients providing the data for the database.
Avaya is a multinational technology company that specializes in cloud communications and workstream collaboration solutions that define the future of work and the customer experience.
Avaya Gateways are the cabinets that hold Avaya cards to allow for traditional dial tone (POTs, DID trunks, T1, BRI, etc) and traditional endpoints like analog extensions and digital extension.
Cisco WebEx is a cloud-based communication & collaboration app which combines screen sharing with voice & video conferencing, call recording, mobile apps & more.
Cisco Webex Meetings is a video conferencing service for the enterprise, offering highly secure integrated audio, video, and content sharing from the Cisco Webex cloud.
KEI CRM takes their existing customer data contact information, email, financial and more and leverages it to improve their marketing efforts by compiling their target market into a manageable resource for direct communications to the right person, or prospective customer.
ProSel is a sales force automation and mobile order management app that manages all the critical functions of users outside sales force and customers. ProSel allows users to build and send sales orders, browse and search a 75,000-item catalog offline and manage all sales-related content.
Skype is a multi-channel communications software that provides video chat, voice calls, instant messaging & more to business of all sizes, across the world.
The Receptionist is the most versatile, effective and easy-to-use visitor management system available from offices with just a few employees to others over 3,000. The app is used by hundreds of businesses around the globe.
BMC Software is an enterprise software company that offers software and services in areas including cloud computing, IT service management, automation, IT operations, and mainframe.
HPE OneView is software-defined automation to deploy and manage on-premises datacentre infrastructure, and enable a template-driven approach for deploying, provisioning, updating and integrating compute, storage and networking infrastructure.
IBM Power provides range of solutions in data rich applications and workloads, delivering enterprise-class compute with the flexibility of hybrid cloud
IBM POWER Systems is a family of server computers from IBM that are based on its POWER processors. These accelerated computing servers are built for modern analytics, high-performance computing HPC, and Artificial intelligence.
IBM WebSphere is a suite of software products which helps businesses to build applications or integrate applications, databases and systems built in-house with any third party applications procured for various business functions with each other easily and quickly.
Microsoft Access is a database management system that combines the relational Microsoft Jet Database Engine with a graphical user interface and software-developmental tools.
GoldMine helps customers build close, long-lasting relationships to generate more sales and support, improve client satisfaction, and can even reduce business expenses.
Goldmine Premium CRM is a comprehensive customer relationship management software that is used by organizations of all sizes to manage the sales pipeline, marketing programs and deliver customer support.
Oracle Quoting is an automated sales quote generation application that enables the easy, consistent and secure creation and management of customer quotes across all customer interaction channels, such as field sales, telesales, e-commerce and business partners.
JUnit is a unit testing framework for the Java programming language. JUnit has been important in the development of test-driven development, and is one of a family of unit testing frameworks which is collectively known as xUnit that originated with SUnit.
Oracle EBS is an integrated set of business applications for automating Customer Relationship Management (CRM), Enterprise Resource Planning (ERP), and Supply Chain Management (SCM) processes within organizations.
Oracle Project Management is an Oracle technology that helps to improve project delivery and increase profits as a single, intelligent solution that manages projects across the enterprise and connects them with finance, HR, and operations.
Oracle ERP Cloud is a software as a service, SaaS, solution for businesses to control and manage multiple facets of their business. The ERP cloud offering provides management for their accounting, procurement processes, projects and more throughout the company.
Oracle Purchasing is an oracle application for professional buyers that streamlines and automates purchase order processing while strengthening policy compliance.
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