Mayur Shingavi Email
Vice President - CX @ EXL Service Philippines, Inc.
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Mayur Shingavi Location
- Valenzuela, NCR, PH
Mayur Shingavi Work
- Vice President - CX @ (October 2024 - Present)
- Senior AVP - Digital Transformation @ (January 2022 - November 2024)
- AVP - Digital Transformation @ (April 2019 - January 2022)
- Sr. Manager - Technology Service Delivery @ (January 2016 - April 2019)
- Lead Assistant Manager - Technology Operations @ (March 2006 - December 2013)
- Resident Engineer @ (January 2005 - March 2006)
Mayur Shingavi Education
- Stella Maris College
B.Com (Commerce)
1995-2000 - SSPMS
Mayur Shingavi Skills
- Agile & Waterfall Methodologies
- Agile Methodologies
- BPO
- Business Analysis
- Business Process
- Business Process Improvement
- Business Process Outsourcing (BPO)
- Business Process Re-engineering
- CRM
- Conversational AI
- Digital Transformation
- ISO 27001
- IT Operations
- IT Service Management
- ITIL
- MIS
- Management
- Managing Project Budgets
- Natural Language Processing (NLP)
- Natural Language Understanding
- Offshoring
- Outsourcing
- PMP
- Process Excellence
- Process Improvement
- Process Management
- Project Management
- Robotic Process Automation (RPA)
- SLA
- Service Delivery
- Six Sigma
- Team Management
- Transition Management
- Vendor Management
- Business Process Re Engineering
- Business Process Outsourcing Bpo
- Business Process Outsourcing
Mayur Shingavi Summary
- Mayur Shingavi, based in Valenzuela, NCR, PH, is currently a Vice President - CX at EXL Service Philippines, Inc.. Mayur Shingavi brings experience from previous roles at EXL. Mayur Shingavi holds a 1995 - 2000 B.Com in Commerce @ Stella Maris College. With a robust skill set that includes Agile & Waterfall Methodologies, Agile Methodologies, BPO, Business Analysis, Business Process and more. Mayur Shingavi has 2 emails on RocketReach.
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