Glenn Valencia Email & Phone Number
Vice President Operations @ EXL Service Philippines, Inc.
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Glenn Valencia Location
- Philippines
Glenn Valencia Work
- Vice President Operations @ (June 2024 - Present)
- Vice President Operations @ (March 2022 - June 2024)
- Sr. Ops Director and Site Director @ (February 2018 - February 2022)
- Director of Operations @ (August 2014 - February 2018)
- Associate Vice President @ Aegis PeopleSupport Inc. (April 2014 - July 2014)
- Sr. Manager, Operations @ Aegis PeopleSupport Inc. (January 2010 - March 2014)
- Shift Manager and Program Manager @ eTelecare Global Solutions (March 2007 - December 2009)
Glenn Valencia Skills
- BPO
- Call Center
- Call Centers
- Contact Centers
- Customer Experience
- Customer Satisfaction
- Operations Management
- Outsourcing
- Service Delivery
- Training
- Vendor Management
- Performance Management
- Team Management
- CRM
- Transition Management
- Workforce Management
- Sla
- Management
- Customer Relationship Management (CRM)
- Customer Relationship Management Crm
- Customer Relationship Management
Glenn Valencia Summary
- Glenn Valencia, based in Philippines, is currently a Vice President Operations at EXL Service Philippines, Inc.. Glenn Valencia brings experience from previous roles at Teleperformance and Aegis PeopleSupport Inc.. With a robust skill set that includes BPO, Call Center, Call Centers, Contact Centers, Customer Experience and more. Glenn Valencia has 2 emails on RocketReach.
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