Matthew Reader Email
Core Systems Administrator @ XMA
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Matthew Reader Location
- Nottingham, GB
Matthew Reader Work
- Core Systems Administrator @ (June 2022 - Present)
- I.T Operations Administrator @ (January 2022 - June 2022)
- People Lead @ (September 2021 - January 2022)
- Scheme co-ordinator @ (July 2021 - September 2021)
- Change Lead @ (January 2020 - March 2021)
- Performance Lead @ (March 2020 - August 2020)
- Service Delivery Analyst @ (April 2018 - January 2020)
- Lead Advisor @ (February 2016 - April 2018)
- Customer Service Specialist @ (July 2013 - July 2016)
- Box Office Supervisor @ (January 2011 - January 2013)
- Customer Relations @ (January 2008 - January 2011)
Matthew Reader Skills
- Agile Change Management
- Agile Methodologies
- Agile delivery
- Box Office Management
- Business Analysis
- Capacity Planning
- Change Management
- Coaching
- Communication
- Community Outreach
- Complaint Management
- Conflict Resolution
- Contact Center Operations
- Continuous Improvement
- Customer Relations
- Customer Service
- Customer centrism
- DCC
- Data Analysis
- Emotional Intelligence
- Energy Industry
- Event Ticketing
- Human Resources (HR)
- Issue Management
- Kanban
- Leadership
- Lean Six Sigma
- Line Management
- Market Research
- Microsoft Dynamics ERP
- Microsoft Office
- Net Promoter Score
- Optimizing Performance
- People Development
- People Management
- Problem Solving
- Process Design
- Project Coordination
- Real-time Monitoring
- Sales Operations
- Scrum
- Scrumban
- Service Delivery
- Service Level Management
- Smart Metering
- Stakeholder Engagement
- Stakeholder Management
- Technical Support
- Ticketing Systems
- Time Management
- Training Delivery
- Workforce Management
Matthew Reader Summary
- Matthew Reader, based in Nottingham, GB, is currently a Core Systems Administrator at XMA. Matthew Reader brings experience from previous roles at XMA and E.ON UK. With a robust skill set that includes Agile Change Management, Agile Methodologies, Agile delivery, Box Office Management, Business Analysis and more. Matthew Reader has 2 emails on RocketReach.
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