2020 -2021 Programme Service Operations Head (ONS and NRS Census Programme) @
2018 -now Head of Franchising @
2014 -2018 General Manager (UK Master Franchise) @
2011 -2014 Managing Director (Consultant then Permanent) @ Corporate Health
2011 -2011 Commercial Director (Consultant) @ Corporate Health
2010 -2011 Operations Director (Consultant) @
2006 -2009 Head of Operations @ Active Health Partners
2005 -2006 Head of US Operations @ Patientline International
2004 -2005 Senior Operations Manager UK @ Patientline UK
1999 -2004 Head of Call Centre Operations @ Patientline
1988 -1999 Early Career Roles @
Brett Edwards Education
Knowledge Academy
Itil V4 create, deliver support specialist
2023
Online
(Six Sigma -Green Belt)
2022
Knowledge academy
(ITIL 4 Foundation)
2022
Brett Edwards Skills
Management
Strategic Planning
Project Management
Team Building
Start-ups
Management Consulting
Change Management
Business Planning
Account Management
Operations Management
Budgets
Leadership Development
Sales
Policy
Organizational Development
Call Centers
Training
New Business Development
Security
Healthcare
Telecommunications
Business Strategy
Marketing Strategy
Performance Management
Contract Negotiation
Forecasting
Sales Management
Recruiting
Leadership
Customer Satisfaction
Project Delivery
Outsourcing
Strategy
Business Process
Team Management
Coaching
Project Planning
ERP
Business Development
Process Improvement
Team Leadership
Customer Service
Six Sigma
Teamwork
Executive Management
Time Management
Service Delivery
Human Resources
Business Process Improvement
CRM
Public Speaking
Start Ups
Franchising
Master Franchising
Commercial Real Estate
Franchise Sales
Franchise Agreements
Food Retail
EPOS
Xero
Sales Operations
Brett Edwards Summary
Brett Edwards, based in Bognor Regis, GB, is currently a Head of Service Desk Operations at XMA. Brett Edwards brings experience from previous roles at XMA, Dum Dum Donutterie, Anytime Fitness UK and Corporate Health. Brett Edwards holds a Itil V4 create, deliver support specialist @ Knowledge Academy. With a robust skill set that includes Management, Strategic Planning, Project Management, Team Building, Start-ups and more. Brett Edwards has 3 emails on RocketReach.
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