Matthew O'Connell Email & Phone Number
Field Operations Specialist @ Prime Power Services, Inc.
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Matthew O'Connell Location
- Atlanta, GA, US
Matthew O'Connell Work
- Field Operations Specialist @ (March 2026 - Present)
- Service Management Advisor and Major Incident Manager @ (August 2022 - August 2025)
- Major Incident Manager @ (October 2021 - February 2022)
- Major Incident Manager @ (July 2016 - April 2021)
- Global Network Operations Mgr @ (August 1999 - August 2016)
- Network Operations Manager @ Clarion Global communications (January 1997 - December 1999)
- Sr. Technician- Network Management Center @ T-Mobile formerly Powertel (January 1996 - January 1997)
- Switch Tech II @ (January 1995 - January 1996)
- 29S Sergeant in Charge of Communications Security @ (January 1994 - January 1995)
- 36L Transportable Switching Systems Operator and Maintainer @ (January 1989 - January 1995)
Matthew O'Connell Education
- Ericsson Technical College
(Engineering Courses)
1996-1997 - Central Texas College
Bachelor's Degree (COMPUTER AND INFORMATION SCIENCES AND SUPPORT SERVICES)
1991-1995 - Central Texas College
(Government)
1991-1992
Matthew O'Connell Skills
- Written Communication
- Ticketing Systems
- Technical Support
- Problem Solving
- Office 365
- Event Ticketing
- Oral Communication
- Executive-level Communication
- Business Understanding
- Troubleshooting
- Multitasking
- Incident Response
- Communication
- Clear Communications
- Change Management
- Managed Services
- Voip
- Unified Communications
- Telecommunications
- Mpls
- Ip
- Service Delivery
- Contact Centers
- Data Center
- Cisco Technologies
- Service Management
- Team Building
- Wireless
- T1
- Incident Management
- Problem Management
- Customer Escalation Management
- People Management
- Information Technology
- Six Sigma
- Continual Service Improvement
- Lean
- Voice over IP (VoIP)
- Multiprotocol Label Switching (MPLS)
- Internet Protocol (IP)
- IT Service Management
- Wireless Technologies
- Cisco Systems Products
- ServiceNow
- UKG
- ITIL
- Multiprotocol Label Switching Mpls
- Voice Over Ip Voip
- Operations Management
- Internet Protocol Ip
- Management
- Voice Over Ip
- Multiprotocol Label Switching
- Internet Protocol
Matthew O'Connell Summary
- Matthew O'Connell, based in Atlanta, GA, US, is currently a Field Operations Specialist at Prime Power Services, LLC. Matthew O'Connell brings experience from previous roles at Unisys, Bell Techlogix, Inc. and BT - Global Services. Matthew O'Connell holds a 1996 - 1997 Ericsson Technical College. With a robust skill set that includes Written Communication, Ticketing Systems, Technical Support, Problem Solving, Office 365 and more. Matthew O'Connell has 2 emails and 2 mobile phone numbers on RocketReach.
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Top Prime Power Services, Inc. Employees
Steven Jarvis
VP NC Technical Services
Mocksville, NC, US
Scott Helton
Inventory and Purchasing Technician
Austell, GA, US
Les Gonsalves
VP, Engineering
Austell, GA, US
Matthew O'Connell
Field Operations Specialist
Atlanta, GA, US
Jeremy Knittel
Webmaster
Austell, GA, US
Mark Jacobus
Director, Strategic Marketing Development
Smyrna, GA, US
Kevin Blanchard
Director of New Contract Sales
Fayetteville, GA, US
Gregg Smith
Senior Vice President of Engineering
Austell, GA, US
Brian Mitchell
Territory Sales Manager
Atlanta, GA, US
Deen Brown
Electrical Engineer
Decatur, GA, US
Kaleb Hutto
Power Controls System Engineer
Atlanta, GA, US
Jonathan Turner
Senior Electrical Engineer
Austell, GA, US
Alice Adams
Director of Human Resources and Training
Columbia, SC, US
Cheryl Armstrong
Business Development Manager
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Robert Glessing
Territory Sales Manager
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