Matt O'Connell Email & Phone Number
VP, Operations and Technology Support | Commercial and Small Business Solutions @ CIT
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Matt O'Connell Location
- Ponte Vedra Beach, FL, US
Matt O'Connell Work
- VP, Operations and Technology Support | Commercial and Small Business Solutions @ (January 2019 - Present)
- Co-Founder and CEO | FinTech Startup, Digital Investing and Client Operations @ (January 2017 - January 2019)
- VP, Global Account Management and Partner-Led Support Operations @ (August 2016 - August 2017)
- SVP, Global Client Services, Account Management and Technical Support @ (January 2014 - January 2016)
- Global Director, Client Services | Marketplace Operations, Payments and Trust and Safety @ (January 2012 - January 2014)
- Vice President, Management Consultant | Digital Banking, Trading Platform and Client Operations @ (January 2010 - January 2012)
- Director, Commercial Credit and Service Operations @ (January 2006 - January 2008)
- Vice President Client Service Operations and Technology Support @ (January 2000 - January 2005)
Matt O'Connell Education
- Thunderbird School of Global Management
Master of Business Administration (M.B.A.) (Global MBA)
- Central Michigan University
Bachelor’s Degree (Finance and Accounting)
- University of Denver
Japanese and Spanish Studies
Matt O'Connell Skills
- Account Management
- Application Development
- BPO / Contact Center Leadership
- BPO / Outsourced Operations
- Banking
- Business Development
- Business Process
- Business Process Improvement
- Business Process Outsourcing (BPO)
- Business Reviews
- Business Strategy
- Call Centers
- Client Operations
- Client Relations
- Client Services
- Commercial Services
- Contact Center Leadership
- Contact Center Management
- Contract Negotiation
- Cross Cultural Management
- Cross-functional Team Leadership
- Customer Experience
- Customer Relationship Management (CRM)
- Customer Service
- Customer Service Management
- Customer Success
- Customer Success Leadership
- Customer Support
- E-commerce
- Enterprise Risk Management
- Enterprise Software
- Entrepreneurship
- Executive Escalations
- Executive Management
- Executive Team
- FinTech
- Financial Services
- Fraud Prevention
- Global Cross-Functional Team Leadership
- Global E-Commerce
- Global Operations
- Global Operations Management
- Global Regulatory Compliance
- IT Service Management
- ITIL Service Operations
- Information Technology
- Integrating Acquisitions
- KPI Reporting
- Key Accounts
- Large Scale Business Transformation
- Leadership
- Legal Assistance
- Managed Services
- Management
- Management Consulting
- Managing Global Operations
- Multi-cultural team building
- Multilingual
- Negotiation
- Offshore Outsourcing
- Online Marketplace
- Operational Excellence
- Operational Risk Management
- Operations Management
- Organizational Effectiveness
- Organizational Leadership
- P&L Management
- Payments
- Presentation Skills
- Process Improvement
- Product Management
- Program Management
- Project Management
- Regulatory Compliance
- Relationship Development
- Relationship Management
- Request for Proposal (RFP)
- Risk Management
- Sales
- Sales Management
- Sales Processes
- Salesforce
- Service Delivery
- Shared Services
- Software Project Management
- Software as a Service (SaaS)
- Strategic Leadership
- Strategic Partnerships
- Strategic Planning
- Strategy
- Strategy Implementation
- Team Leadership
- Technical Service Delivery
- Technical Support
- Trading
- Vendor Governance
- Vendor Management
- Data Center
- Security
- Networking
- Firewalls
- Network Security
- Network Engineering
- Servers
- Switches
- Linux
- Cloud Computing
- TCP/IP
- VoIP
- Perl
- Cisco Technologies
- VMware
- VPN
- High Availability
- System Administration
- Network Administration
- BGP
- Network Design
- Cisco
- Bash
- Perl Script
- Internet Protocol Suite
- Virtual Private Network
- Cisco Systems Products
- Python
- Amazon Web Services
- Amazon EC2
- Automation
- Call Center
- Transaction Processing
- Compliance
- Leading Projects
- Multicultural
- Finance
- E Commerce
- Credit
- Internal Controls
- Mergers and Acquisitions
- Accounting
- Credit Risk
- CRM
- Customer Relationship Management
Matt O'Connell Summary
- Matt O'Connell, based in Ponte Vedra Beach, FL, US, is currently a VP, Operations and Technology Support | Commercial and Small Business Solutions at CIT. Matt O'Connell brings experience from previous roles at Cabbage Investing, Sitel Group, SunGard Financial Systems - now part of FIS and Expedia Group. Matt O'Connell holds a Master of Business Administration (M.B.A.) in Global MBA @ Thunderbird School of Global Management. With a robust skill set that includes Account Management, Application Development, BPO / Contact Center Leadership, BPO / Outsourced Operations, Banking and more. Matt O'Connell has 3 emails and 6 mobile phone numbers on RocketReach.
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