Mary Scheetz Email & Phone Number

Client Success Global Implementation Sr. Director @ Alorica

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Mary Scheetz Location

Sea Isle City, NJ, US

Mary Scheetz Work

2023 -now Client Success Global Implementation Sr. Director @
2022 -2023 Senior Director Customer Experience and Advocacy @
2020 -2021 Director Of Admissions @
2002 -2020 Principal @ Contact Center Innovations (CCI)
2016 -2020 Shareholder and Vice President Operations @ Company Voice, LLC
2015 -2016 Division Vice President - Healthcare and PBM @
2013 -2015 Call Center Director under CCI @
2007 -2013 Program Manager under CCI @
1995 -2001 Contact Center Implementation Manager @

Mary Scheetz Education

Widener University
Master of Business Administration - MBA (Accounting and Business/Management)
1990-1992
Dickinson College
BA (English & Political Science)
Dickinson College
Bachelor of Arts - BA
Dickinson College
Bachelor of Arts - BA (Liberal Arts and Sciences/Liberal Studies)
Widener University
MBA (Accounting & Business)

Mary Scheetz Skills

Call Center
Outsourcing
Help Desk Implementation
Management Consulting
Government Contracting
Operations Management
Change Management
Business Process Management
Technology Management
Quality Management
Workforce Management
Workforce Development
Quality Assurance
Call Processing
Call Control
Program Management
Business Process Improvement
Technology Needs Analysis
Communication Training
Business Strategy
IT Business Strategy
Problem Solving
Cost Efficiency
Customer Satisfaction
Customer Engagement
Customer Lifecycle Management
Employee Recognition
Solution Implementation
Collaboration Solutions
Program Implementation
Implementation Methodology
Performance Improvement
Customer Service
Return on Investment Analysis
Project Management
Disaster Recovery
Emergency Management
Contact Center Consulting
Contact Center Optimization
Customer Contact
Customer Experience
Contact Center Operations
Small Business
Call Centers
RFP
Process Improvement
Start-ups
Analytics
Executive Management
Business Transformation
Leadership
Start Ups
Business Development
Operations
Transportation
Research
Positioning
Team Building
Consulting
Client Contact
PMO
Credit Cards
Insurance
Ability To Work Independently
Vendors
Sales
Net
Mentoring
Finance
Teaming
Return on Investment
Driving
Business Administration
Savings
Road
Contact Centers
Temporary Placement
Management
Airlines
Security
Corporate Actions
CRM
Accounting
Human Resources
Attract
Reconcile
Forecasting
Arena Simulation Software
Automotive
Telecommunications
Business Services
English
Healthcare
Engagements
Strategy
Cultivate
Strategies
Budgeting
Training
Supervisory
Enterprise Software
Solution
Scheduling
Product Development
Trains And Add Rails
Agriculture
Task Force
Loans
Partnerships
Hardware
Analysis
World Class
Concepts
Appliance
C
Communication
Home
Incentives
Competitive Advantage
Array
Project Planning
Project
Flows
Contractual Agreements
Information Gathering
Facilities Management
Training Programs
Service Levels
Sales Presentations
Responsibility
Cohesive
International
Art
Obtain
Cables
Political Science
Business Process Re Engineering
Government
Technology Enhancements
Software
RTC
Pharmaceutics
Business Process
Asset
Program Development
Budgets
Meetings
Directing
Recruiting
Project Sales
Coordinate
Performance Management

Mary Scheetz Summary

Mary Scheetz, based in Sea Isle City, NJ, US, is currently a Client Success Global Implementation Sr. Director at Alorica. Mary Scheetz brings experience from previous roles at Alorica, Recovery Centers of America, Contact Center Innovations (CCI) and Company Voice, LLC. Mary Scheetz holds a 1990 - 1992 Master of Business Administration - MBA in Accounting and Business/Management @ Widener University. With a robust skill set that includes Call Center, Outsourcing, Help Desk Implementation, Management Consulting, Government Contracting and more. Mary Scheetz has 3 emails and 1 mobile phone numbers on RocketReach.