Mary Scheetz Email & Phone Number
Client Success Global Implementation Sr. Director @ Alorica
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Mary Scheetz Location
- Sea Isle City, NJ, US
Mary Scheetz Work
- 2023 -now Client Success Global Implementation Sr. Director @
- 2022 -2023 Senior Director Customer Experience and Advocacy @
- 2020 -2021 Director Of Admissions @
- 2002 -2020 Principal @ Contact Center Innovations (CCI)
- 2016 -2020 Shareholder and Vice President Operations @ Company Voice, LLC
- 2015 -2016 Division Vice President - Healthcare and PBM @
- 2013 -2015 Call Center Director under CCI @
- 2007 -2013 Program Manager under CCI @
- 1995 -2001 Contact Center Implementation Manager @
Mary Scheetz Education
- Widener University
Master of Business Administration - MBA
1990-1992 - Dickinson College
Bachelor of Arts - BA
1985-1989 - Dickinson College
BA
- Dickinson College
- Widener University
MBA
Mary Scheetz Skills
- Call Center
- Outsourcing
- Help Desk Implementation
- Management Consulting
- Government Contracting
- Operations Management
- Change Management
- Business Process Management
- Technology Management
- Quality Management
- Workforce Management
- Workforce Development
- Quality Assurance
- Call Processing
- Call Control
- Program Management
- Business Process Improvement
- Technology Needs Analysis
- Communication Training
- Business Strategy
- IT Business Strategy
- Problem Solving
- Cost Efficiency
- Customer Satisfaction
- Customer Engagement
- Customer Lifecycle Management
- Employee Recognition
- Solution Implementation
- Collaboration Solutions
- Program Implementation
- Implementation Methodology
- Performance Improvement
- Customer Service
- Return on Investment Analysis
- Project Management
- Disaster Recovery
- Emergency Management
- Contact Center Consulting
- Contact Center Optimization
- Customer Contact
- Customer Experience
- Contact Center Operations
- Small Business
- Call Centers
- RFP
- Process Improvement
- Start-ups
- Analytics
- Executive Management
- Business Transformation
- Leadership
- Start Ups
- Business Development
- Operations
- Transportation
- Research
- Positioning
- Team Building
- Consulting
- Client Contact
- PMO
- Credit Cards
- Insurance
- Ability To Work Independently
- Vendors
- Sales
- Net
- Mentoring
- Finance
- Teaming
- Return on Investment
- Driving
- Business Administration
- Savings
- Road
- Contact Centers
- Temporary Placement
- Management
- Airlines
- Security
- Corporate Actions
- CRM
- Accounting
- Human Resources
- Attract
- Reconcile
- Forecasting
- Arena Simulation Software
- Automotive
- Telecommunications
- Business Services
- English
- Healthcare
- Engagements
- Strategy
- Cultivate
- Strategies
- Budgeting
- Training
- Supervisory
- Enterprise Software
- Solution
- Scheduling
- Product Development
- Trains And Add Rails
- Agriculture
- Task Force
- Loans
- Partnerships
- Hardware
- Analysis
- World Class
- Concepts
- Appliance
- C
- Communication
- Home
- Incentives
- Competitive Advantage
- Array
- Project Planning
- Project
- Flows
- Contractual Agreements
- Information Gathering
- Facilities Management
- Training Programs
- Service Levels
- Sales Presentations
- Responsibility
- Cohesive
- International
- Art
- Obtain
- Cables
- Political Science
- Business Process Re Engineering
- Government
- Technology Enhancements
- Software
- RTC
- Pharmaceutics
- Business Process
- Asset
- Program Development
- Budgets
- Meetings
- Directing
- Recruiting
- Project Sales
- Coordinate
- Performance Management
Mary Scheetz Summary
- Mary Scheetz, based in Sea Isle City, NJ, US, is currently a Client Success Global Implementation Sr. Director at Alorica. Mary Scheetz brings experience from previous roles at Alorica, Recovery Centers of America, Contact Center Innovations (CCI) and Company Voice, LLC. Mary Scheetz holds a 1990 - 1992 Master of Business Administration - MBA @ Widener University. With a robust skill set that includes Call Center, Outsourcing, Help Desk Implementation, Management Consulting, Government Contracting and more. Mary Scheetz has 3 emails and 1 mobile phone numbers on RocketReach.
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