Martin McCarthy Email
Director, Account Management @ Concentrix
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Martin McCarthy Location
- United Kingdom
Martin McCarthy Work
- 2024 - now Director, Account Management @
- 2022 - 2024 Account Director @
- 2019 - 2022 VP Client Services @
- 2019 - 2019 Account Director @
- 2017 - 2019 Global Account Manager @
- 2015 - 2017 Transformation Programme Manager UK, SA and I @
- 2014 - 2015 Analytics (UK) - Project Manager @
- 2012 - 2014 Change Control Manager @
- 2010 - 2012 Analyst @
Martin McCarthy Education
- University of Glasgow
Accountancy and Finance (Accounting and Finance)
2006 - 2010 - St Aloysius' College, Glasgow 1999 - 2005
Martin McCarthy Skills
- Stakeholder Management
- Customer Experience
- Contact Centers
- Program Management
- Analytics
- Leadership
- Workforce Management
- Telecommunications
- Data Analysis
- Call Centers
- Outsourcing
- Change Control
- Sla
- Contact Center Operations
- Contact Center Management
- Continuous Improvement
- Genesys
- Customer Satisfaction
- Analysis
- Relationship Management
- CRM
- Speech Analytics
- Project Management
- Project Planning
- Project Delivery
- Team Management
- Performance Management
- Change Management
- Service Delivery
- Management
- Bcs
- Business Transformation
- Account Management
- Finance
Martin McCarthy Summary
- Martin McCarthy, based in United Kingdom, is currently a Director, Account Management at Concentrix. Martin McCarthy brings experience from previous roles at Webhelp and Teleperformance. Martin McCarthy holds a 2006 - 2010 Accountancy and Finance in Accounting and Finance @ University of Glasgow. With a robust skill set that includes Stakeholder Management, Customer Experience, Contact Centers, Program Management, Analytics and more. Martin McCarthy has 1 emails on RocketReach.
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