Martin McCarthy Email
Director, Account Management @ Concentrix
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Martin McCarthy Location
- United Kingdom
Martin McCarthy Work
- Director, Account Management @ (April 2024 - Present)
- Account Director @ (October 2022 - April 2024)
- VP Client Services @ (November 2019 - October 2022)
- Account Director @ (April 2019 - November 2019)
- Global Account Manager @ (November 2017 - April 2019)
- Transformation Programme Manager UK, SA and I @ (March 2015 - November 2017)
- Analytics (UK) - Project Manager @ (June 2014 - March 2015)
- Change Control Manager @ (January 2012 - June 2014)
- Analyst @ (January 2010 - January 2012)
Martin McCarthy Education
- University of Glasgow
Accountancy and Finance (Accounting and Finance)
2006-2010 - St Aloysius' College, Glasgow 1999-2005
Martin McCarthy Skills
- Account Management
- Analysis
- Analytics
- Business Development
- Business Process Improvement
- Business Process Outsourcing (BPO)
- Business Transformation
- CRM
- Call Centers
- Change Control
- Change Management
- Communication
- Contact Center Management
- Contact Center Operations
- Contact Centers
- Continuous Improvement
- Customer Experience
- Customer Satisfaction
- Customer Service
- Data Analysis
- Genesys
- Leadership
- Management
- Operations Management
- Outsourcing
- Performance Management
- Program Management
- Project Delivery
- Project Management
- Project Planning
- Relationship Management
- Service Delivery
- Sla
- Speech Analytics
- Stakeholder Management
- Strategic Planning
- Strategy
- Team Management
- Telecommunications
- Vendor Management
- Workforce Management
- Bcs
- Finance
Martin McCarthy Summary
- Martin McCarthy, based in United Kingdom, is currently a Director, Account Management at Concentrix. Martin McCarthy brings experience from previous roles at Webhelp and Teleperformance. Martin McCarthy holds a 2006 - 2010 Accountancy and Finance in Accounting and Finance @ University of Glasgow. With a robust skill set that includes Account Management, Analysis, Analytics, Business Development, Business Process Improvement and more. Martin McCarthy has 1 emails on RocketReach.
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