Marlene Summers Email & Phone Number
Senior Vice President of Global Support @ ECI Software Solutions
Marlene Summers Location
Austin, TX, US
Marlene Summers Work
- 2024 - now Senior Vice President of Global Support @ ECI Software Solutions
- 2020 - 2024 Vice President of Customer Support @ Salesforce
- 2019 - 2020 Vice President, Global Product Support (acquired by Salesforce) @ Vlocity, a Salesforce Company
- 2016 - 2019 Vice President, Customer Support Services and Community @ Zuora
- 2014 - 2015 Senior Director, Global Support @ Zuora
- 2012 - 2014 Director, Global Support @ Zuora
- 2011 - 2011 Senior Manager, Global Support @ Zuora
- 2010 - 2011 Billing Care Manager @ Zuora
- 2009 - 2010 Director of Support and Release Operations @ Marketbright, Inc.
- 2007 - 2009 SaaS Operations Project Manager @ Serena Software
Marlene Summers Education
- Quantic School of Business and Technology2020 - 2022
- Colgate University1996 - 2000
- Nyack College1992 - 1996
Marlene Summers Skills
- Global Delivery
- Culture Development
- Customer Service
- Strategic Thinking
- Escalations Management
- Contact Centers
- Customer Success
- Customer Experience
- Account Management
- Support Management
Marlene Summers Summary
Marlene Summers, based in Austin, TX, US, is currently a Senior Vice President of Global Support at ECI Software Solutions. Marlene Summers brings experience from previous roles at Salesforce, Vlocity and Zuora. Marlene Summers holds a 2020 - 2022 Quantic School of Business and Technology. With a robust skill set that includes Global Delivery, Culture Development, Customer Service, Strategic Thinking, Escalations Management and more. Marlene Summers has 4 emails and 4 mobile phone numbers on RocketReach.
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