Marlene Summers Location

Austin, TX, US

Marlene Summers Work

  • 2016 - 2019 Vice President, Customer Support Services and Community @ Zuora
  • 2014 - 2015 Senior Director, Global Support @ Zuora
  • 2012 - 2014 Director, Global Support @ Zuora
  • 2011 - 2011 Senior Manager, Global Support @ Zuora
  • 2010 - 2011 Billing Care Manager @ Zuora
  • 2009 - 2010 Director of Support and Release Operations @ Marketbright, Inc.
  • 2007 - 2009 SaaS Operations Project Manager @ Serena Software

Marlene Summers Education

  • Quantic School of Business and Technology

    2020 - 2022
  • Colgate University

    1996 - 2000
  • Nyack College

    1992 - 1996

Marlene Summers Skills

  • Global Delivery
  • Culture Development
  • Customer Service
  • Strategic Thinking
  • Escalations Management
  • Contact Centers
  • Customer Success
  • Customer Experience
  • Account Management
  • Support Management

Marlene Summers Summary

Marlene Summers, based in Austin, TX, US, is currently a Senior Vice President of Global Support at ECI Software Solutions. Marlene Summers brings experience from previous roles at Salesforce, Vlocity and Zuora. Marlene Summers holds a 2020 - 2022 Quantic School of Business and Technology. With a robust skill set that includes Global Delivery, Culture Development, Customer Service, Strategic Thinking, Escalations Management and more. Marlene Summers has 4 emails and 4 mobile phone numbers on RocketReach.

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