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Mark Steen Location
McKinney, TX, US
Mark Steen Work
Facilities Manager @ (March 2025 - Present)
Call Center Operations Manager @ (November 2006 - August 2025)
Network Operations Manager @ (May 2004 - November 2006)
Telecom Manager @ AT&T Broadband/Comcast (July 1999 - October 2006)
Project Manager, Corporate Communications @ (April 1997 - March 1999)
Quality Assurance Analyst @ (March 1995 - March 1997)
Customer Service Professional @ (July 1992 - March 1995)
Mark Steen Education
Stephen F. Austin State University
Bachelor of Business Administration (B.B.A.) (Marketing/Marketing Management, General)
1988-1990
Stephen F. Austin State University
BBA (Marketing)
1986-1990
Mark Steen Skills
Call Centers
Call Center
Management
Process Improvement
Telecommunications
Outsourcing
Telephony
VoIP
Training
Quality Assurance
Customer Satisfaction
Broadband
Marketing
Avaya
Fiber Optics
Technical Support
Customer Experience
Networking
Sales
Customer Service
Analysis
Mark Steen Summary
Mark Steen, based in McKinney, TX, US, is currently a Facilities Manager at Charter Communications. Mark Steen brings experience from previous roles at Charter Communications, Comcast, AT&T Broadband/Comcast and MCI. Mark Steen holds a 1988 - 1990 Bachelor of Business Administration (B.B.A.) in Marketing/Marketing Management, General @ Stephen F. Austin State University. With a robust skill set that includes Call Centers, Call Center, Management, Process Improvement, Telecommunications and more. Mark Steen has 3 emails and 2 mobile phone numbers on RocketReach.
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