Mark O'Neill Email
Director, Client Services @ One Contact Inc
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Mark O'Neill Location
- Toronto, ON, CA
Mark O'Neill Work
- 2007 -now Director, Client Services @
- 2004 -2007 Patient Services Manager @
- 1996 -2006 Operations Manager @
Mark O'Neill Education
- University of Toronto
Master of Business Administration - MBA (Economics)
2013-2017 - University of Toronto - University of St. Michael's College
Bachelor of Commerce - BCom (Economics)
1991-1995
Mark O'Neill Skills
- Call Center
- Call Center Development
- Contact Centers
- Customer Experience
- CRM
- Workforce Management
- Operations Management
- Outsourcing
- Call Centers
- Cross-functional Team Leadership
- Customer Retention
- Inbound Marketing
- Vendor Management
- Team Leadership
- Process Improvement
- Change Management
- Business Analysis
- Customer Satisfaction
- Cross Functional Team Leadership
Mark O'Neill Summary
- Mark O'Neill, based in Toronto, ON, CA, is currently a Director, Client Services at One Contact Inc. Mark O'Neill brings experience from previous roles at McKesson and ClientLogic. Mark O'Neill holds a 2013 - 2017 Master of Business Administration - MBA in Economics @ University of Toronto. With a robust skill set that includes Call Center, Call Center Development, Contact Centers, Customer Experience, CRM and more. Mark O'Neill has 2 emails on RocketReach.
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