Founded in 2005, One Contact Inc. is a specialized BPO (Business Process Outsourcing) solutions provider focused on delivering best-in-class omnichannel contact center and back office solutions. Our strength is in our ability to tackle challenging client support requirements that do not fit into traditional outsourcing environments. These challenges often stem from the specific agent skills required, duration of the project, the event or seasonal nature of the volumes, the requirements for coverage, service levels, the variety of contact types needing to be supported, or the telephony & system integration required to provide the support. Operating contact center locations in both Canada (Toronto) and the US (Reno, NV) OCI provides a flexible and scalable solution to meet the dynamic needs of clients that span Canadian and US, private and public sector clients while maintaining our PCI DSS 3.2 Level 1 certification. OCI support spans a variety of industries including Financial Services, Public Services, Investor Services, Consumer & Business Products & Services, and Retail but also a variety of touch points within each including customer service, upsell/cross sells, escalations & payments, technical helpdesk as well as early stage collections support.
View Top Employees from One Contact IncWebsite | http://www.onecontactinc.com |
Revenue | $13.9 million |
Employees | 80 (45 on RocketReach) |
Founded | 2005 |
Address | 325 Milner Avenue,, Suite 300, Toronto, Ontario M1B 5N1, CA |
Phone | +86 416 285 9579 |
Technologies |
JavaScript,
HTML,
PHP
+5 more
(view full list)
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Industry | Outsourcing and Offshoring Consulting, Business Services General, Business Services |
Web Rank | 7 Million |
Keywords | Province Apothecary |
Competitors | Imaging Solutions and Services, Inc., TDEC, The Sourcing Group, TouchTech China, Xspera |
SIC | SIC Code 738 Companies, SIC Code 73 Companies |
NAICS | NAICS Code 561 Companies, NAICS Code 56 Companies |
Looking for a particular One Contact Inc employee's phone or email?
The One Contact Inc annual revenue was $13.9 million in 2024.
Mark O'neill is the Director, Client Services of One Contact Inc.
45 people are employed at One Contact Inc.
One Contact Inc is based in Toronto, Ontario.
The NAICS codes for One Contact Inc are [561, 56].
The SIC codes for One Contact Inc are [738, 73].