Mark Mortimer Email & Phone Number
VP, Global Renewals @ M-Files
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Mark Mortimer Location
- Uxbridge, MA, US
Mark Mortimer Work
- VP, Global Renewals @ (September 2025 - Present)
- Sr. Director, Head of Renewals @ (March 2024 - September 2025)
- Vice President of Customer Success @ (July 2023 - February 2024)
- Vice President Customer Success and Global Head of Renewals @ (August 2021 - May 2023)
- Vice President - Global Commercial Customer Success @ (October 2020 - August 2021)
- Vice President Customer Success at Alfresco (Acquired by Hyland) @ (August 2019 - October 2020)
- Customer Success Director @ (January 2019 - August 2019)
- Senior Director - Customer Success Program Management @ (June 2017 - June 2018)
- Senior Director - Customer Management | Renewals @ (April 2006 - June 2017)
- Manager – Sales and Renewals @ (October 2002 - April 2006)
- Canadian Business Manager @ (April 2001 - October 2002)
- Business Manager, Western and Eastern Canada @ (April 1999 - April 2001)
- Customer Service Representative @ (July 1997 - April 1999)
- Field Representative and Assistant Regional Manager @ (January 1996 - July 1997)
- Officer @ (March 1994 - November 1996)
- Associate @ Imadex Technologies (July 1994 - January 1996)
Mark Mortimer Education
- Western University
Bachelor of Arts (Honors) (Honors Geography - Urban Development)
- Sheridan College
Business Diploma (Business Administration and Management, General)
Mark Mortimer Skills
- Product Adoption
- Military Leadership
- Military Training
- Personal Development
- Self-confidence
- Negotiation
- Deal Execution
- Leadership
- Leadership Development
- Team Building
- Cross-team Collaboration
- Strategic Planning
- Customer Engagement
- Customer Retention
- Renewals
- Customer Success
- Team Leadership
- Enterprise Software
- Sales Process
- Management
- Software Industry
- Product Management
- Sales Operations
- Strategy
- Sales Management
- Solution Selling
- Sales Enablement
- Professional Services
- SaaS
- Cloud Computing
- Sales
- Program Management
- Security
- Business Alliances
- Account Management
- Storage
- Salesforce.com
- Contract Negotiation
- Go-to-market Strategy
- IT Service Management
- Pre-sales
- Start-ups
- Partner Management
- Enterprise Architecture
- Customer Satisfaction
- Customer Service
- Customer Service Management
- Software as a Service (SaaS)
Mark Mortimer Summary
- Mark Mortimer, based in Uxbridge, MA, US, is currently a VP, Global Renewals at M-Files. Mark Mortimer brings experience from previous roles at Egnyte, Zywave and Hyland. Mark Mortimer holds a Bachelor of Arts (Honors) in Honors Geography - Urban Development @ Western University. With a robust skill set that includes Product Adoption, Military Leadership, Military Training, Personal Development, Self-confidence and more. Mark Mortimer has 2 emails and 3 mobile phone numbers on RocketReach.
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