Heather Guntrum Email & Phone Number
CHIEF CUSTOMER OFFICER @ M-Files
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Heather Guntrum Location
- Indianapolis, IN, US
Heather Guntrum Work
- CHIEF CUSTOMER OFFICER @ (December 2024 - Present)
- CHIEF CUSTOMER OFFICER @ (February 2021 - November 2024)
- CHIEF CUSTOMER SUCCESS OFFICER @ (August 2018 - October 2020)
- VICE PRESIDENT - PARTNERSHIPS @ (January 2016 - January 2018)
- VICE PRESIDENT - CUSTOMER SUCCESS @ (January 2015 - January 2016)
- VICE PRESIDENT - CUSTOMER EXPERIENCE @ (January 2012 - January 2015)
- VICE PRESIDENT - CUSTOMER SERVICES @ (January 2008 - January 2012)
- DIRECTOR - CLIENT SERVICES | QUALITY ASSURANCE @ Sigma Communications (dba Reverse 911) (January 2007 - January 2008)
- Quality Assurance Manager @ Sigma Communications (dba Reverse 911) (January 2006 - January 2007)
- DIRECTOR - CUSTOMER SERVICE @ Sigma Communications (dba Reverse 911) (January 2004 - January 2006)
Heather Guntrum Education
- Stanford University Graduate School of Business
Executive Education
2020-2020 - O'Neill School of Public and Environmental Affairs
Graduate work
1997-1998 - O'Neill School of Public and Environmental Affairs
BS Public Affairs
1994-1997 - Indiana University - Kelley School of Business
Certificate of Business Foundations
1994-1996
Heather Guntrum Skills
- Leadership
- Customer Experience
- Team Building
- PowerPoint
- Cross Functional Team
- Executive Management
- Business Development
- Mentoring
- Process Improvement
- Quality Assurance
- Strategy
- Enterprise Architecture
- Program Management
- Microsoft Excel
- Business Process
- Cross Functional Team Leadership
- Enterprise Software
- Business Intelligence
- Multi Channel Marketing
- SaaS
- Business Strategy
- Management
- Project Management
- CRM
- Solution Selling
- Customer Relationship Management Crm
- Consulting
- Account Management
- Start Ups
- Strategic Planning
- Business Process Improvement
- Cloud Computing
- Integration
- Customer Relationship Management
Heather Guntrum Summary
- Heather Guntrum, based in Indianapolis, IN, US, is currently a CHIEF CUSTOMER OFFICER at M-Files. Heather Guntrum brings experience from previous roles at Zywave, Alfresco Software Limited and SDL. Heather Guntrum holds a 2020 - 2020 Executive Education @ Stanford University Graduate School of Business. With a robust skill set that includes Leadership, Customer Experience, Team Building, PowerPoint, Cross Functional Team and more. Heather Guntrum has 4 emails and 1 mobile phone numbers on RocketReach.
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