Heather Guntrum Email & Phone Number
CHIEF CUSTOMER OFFICER @ M-Files
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Heather Guntrum Location
- Indianapolis, IN, US
Heather Guntrum Work
- 2024 -now CHIEF CUSTOMER OFFICER @
- 2021 -2024 CHIEF CUSTOMER OFFICER @
- 2018 -2020 CHIEF CUSTOMER SUCCESS OFFICER @
- 2016 -2018 VICE PRESIDENT - PARTNERSHIPS @
- 2015 -2016 VICE PRESIDENT - CUSTOMER SUCCESS @
- 2012 -2015 VICE PRESIDENT - CUSTOMER EXPERIENCE @
- 2008 -2012 VICE PRESIDENT - CUSTOMER SERVICES @
- 2007 -2008 DIRECTOR - CLIENT SERVICES | QUALITY ASSURANCE @ Sigma Communications (dba Reverse 911)
- 2006 -2007 Quality Assurance Manager @ Sigma Communications (dba Reverse 911)
- 2004 -2006 DIRECTOR - CUSTOMER SERVICE @ Sigma Communications (dba Reverse 911)
Heather Guntrum Education
- Stanford University Graduate School of Business
Executive Education (Business Leadership)
2020-2020 - O'Neill School of Public and Environmental Affairs
Graduate work (Public Affairs)
1997-1998 - O'Neill School of Public and Environmental Affairs
BS Public Affairs (Business)
1994-1997 - Indiana University - Kelley School of Business
Certificate of Business Foundations (Business)
1994-1996
Heather Guntrum Skills
- Leadership
- Customer Experience
- Team Building
- PowerPoint
- Cross Functional Team
- Executive Management
- Business Development
- Mentoring
- Process Improvement
- Quality Assurance
- Strategy
- Enterprise Architecture
- Program Management
- Microsoft Excel
- Business Process
- Cross Functional Team Leadership
- Enterprise Software
- Business Intelligence
- Multi Channel Marketing
- SaaS
- Business Strategy
- Management
- Project Management
- CRM
- Solution Selling
- Customer Relationship Management Crm
- Consulting
- Account Management
- Start Ups
- Strategic Planning
- Business Process Improvement
- Cloud Computing
- Integration
- Customer Relationship Management
Heather Guntrum Summary
- Heather Guntrum, based in Indianapolis, IN, US, is currently a CHIEF CUSTOMER OFFICER at M-Files. Heather Guntrum brings experience from previous roles at Zywave, Alfresco Software Limited and SDL. Heather Guntrum holds a 2020 - 2020 Executive Education in Business Leadership @ Stanford University Graduate School of Business. With a robust skill set that includes Leadership, Customer Experience, Team Building, PowerPoint, Cross Functional Team and more. Heather Guntrum has 4 emails and 1 mobile phone numbers on RocketReach.
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