Mark Haley Email & Phone Number
Head of Shared Services - Standard Life Account @ Diligenta - a subsidiary of Tata Consultancy Services
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Mark Haley Location
- Old Basing, GB
Mark Haley Work
- Head of Shared Services - Standard Life Account @ (January 2024 - Present)
- Head of Governance and Incident Management - Phoenix account @ (December 2021 - January 2024)
- Head of Operations and Business Transformation – Phoenix Life @ (January 2020 - December 2021)
- Head of Customer Services (Phoenix Wealth, ex-AXA Wealth) @ (January 2018 - January 2020)
- Head of Customer Services (AXA Wealth) @ (November 2016 - January 2018)
- Head of Customer Services @ AXA Wealth (September 2012 - November 2016)
- Operations Manager (Elevate Wrap Platform and Insured Business) @ AXA Wealth (February 2011 - September 2012)
- Customer Services Manager (New Business and Agency) @ AXA Wealth (January 2007 - February 2011)
- Operations Development Manager @ Winterthur Life (January 2004 - January 2007)
- Business Process Consultant @ Winterthur Life (January 2002 - January 2004)
- National Process Manager @ ntl: (January 1996 - January 2001)
Mark Haley Education
- University of Reading
Diploma of Higher Education (Applied Management)
2006-2009 - Association for Project Managment
APMP (Project Management)
2005-2005 - Willingdon School 1984-1988
Mark Haley Skills
- APMP Qualified
- AXA elevate
- Accounting
- Business Analysis
- Business Management
- Business Process
- Business Process Improvement
- Business Process Outsourcing (BPO)
- Business Relationship Management
- Business Strategy
- Business Transformation
- Change Management
- Change Programmes
- Client relationship management
- Customer Service
- Financial Services
- Governance
- Investments
- Leadership
- Management
- Marketing Strategy
- Operational Risk Management
- Operations Management
- Outsourcing
- Pension Funds
- Pensions
- People Management
- Process Engineering
- Process Improvement
- Process Management
- Project Delivery
- Project Management
- Project Portfolio Management
- Relationship Management
- Risk Management
- Stakeholder Management
- Strategic Business Change
- Strategic Leadership
- Strategic Planning
- Strategy
- Team Leadership
- Team Management
- Wealth Management
- Wrap administration
- business
Mark Haley Summary
- Mark Haley, based in Old Basing, GB, is currently a Head of Shared Services - Standard Life Account at Diligenta - a subsidiary of Tata Consultancy Services. Mark Haley brings experience from previous roles at Diligenta - a subsidiary of Tata Consultancy Services and The Phoenix Group. Mark Haley holds a 2006 - 2009 Diploma of Higher Education in Applied Management @ University of Reading. With a robust skill set that includes APMP Qualified, AXA elevate, Accounting, Business Analysis, Business Management and more. Mark Haley has 2 emails on RocketReach.
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