Charles McGovern Email
Head of Customer Experience @ Diligenta - a subsidiary of Tata Consultancy Services
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Charles McGovern Location
- Glasgow, GB
Charles McGovern Work
- Head of Customer Experience @ (February 2025 - Present)
- Business Operations Lead @ (August 2024 - February 2025)
- Head Of Operations, Digital Solutions @ (March 2021 - November 2023)
- Head of Client Contact @ Mercer Wealth (April 2017 - February 2021)
- Head of Contact Centres @ (December 2015 - April 2017)
- Contact Center Manager @ (February 2011 - December 2015)
- Customer Experience Leader @ BSkyB (January 2010 - February 2011)
- Team Manager @ (September 2005 - January 2010)
- Corporate Account Manager @ (August 2004 - September 2005)
- Senior Relationship Manager @ (January 1997 - August 2004)
- Relationship Manager @ (January 1992 - January 1997)
Charles McGovern Education
- University of Strathclyde
Bachelor of Arts (B.A.) (Business Studies)
1987-1991
Charles McGovern Skills
- Management
- Customer Service
- Team Management
- Strategic Planning
- Sales
- CRM
- Team Building
- Leadership
- Banking
- Change Management
- Project Management
- Account Management
Charles McGovern Summary
- Charles McGovern, based in Glasgow, GB, is currently a Head of Customer Experience at Diligenta - a subsidiary of Tata Consultancy Services. Charles McGovern brings experience from previous roles at AlbaCo Ltd, abrdn, Mercer Wealth and JLT Employee Benefits. Charles McGovern holds a 1987 - 1991 Bachelor of Arts (B.A.) in Business Studies @ University of Strathclyde. With a robust skill set that includes Management, Customer Service, Team Management, Strategic Planning, Sales and more. Charles McGovern has 3 emails on RocketReach.
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