Charles McGovern Email
Head of Customer Experience @ Diligenta - a subsidiary of Tata Consultancy Services
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Charles McGovern Location
- Glasgow, GB
Charles McGovern Work
- 2025 -now Head of Customer Experience @
- 2024 -2025 Business Operations Lead @
- 2021 -2023 Head Of Operations, Digital Solutions @
- 2017 -2021 Head of Client Contact @ Mercer Wealth
- 2015 -2017 Head of Contact Centres @
- 2011 -2015 Contact Center Manager @
- 2010 -2011 Customer Experience Leader @ BSkyB
- 2005 -2010 Team Manager @
- 2004 -2005 Corporate Account Manager @
- 1997 -2004 Senior Relationship Manager @
- 1992 -1997 Relationship Manager @
Charles McGovern Education
- University of Strathclyde
Bachelor of Arts (B.A.) (Business Studies)
1987-1991
Charles McGovern Skills
- Management
- Customer Service
- Team Management
- Strategic Planning
- Sales
- CRM
- Team Building
- Leadership
- Banking
- Change Management
- Project Management
- Account Management
Charles McGovern Summary
- Charles McGovern, based in Glasgow, GB, is currently a Head of Customer Experience at Diligenta - a subsidiary of Tata Consultancy Services. Charles McGovern brings experience from previous roles at AlbaCo Ltd, abrdn, Mercer Wealth and JLT Employee Benefits. Charles McGovern holds a 1987 - 1991 Bachelor of Arts (B.A.) in Business Studies @ University of Strathclyde. With a robust skill set that includes Management, Customer Service, Team Management, Strategic Planning, Sales and more. Charles McGovern has 3 emails on RocketReach.
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