Senior Supervisor, Client Services @ (April 2023 - May 2025)
Audit Support Supervisor @ (January 2023 - March 2023)
User Support Desk Supervisor @ (January 2013 - December 2022)
Customer Care Advocate @ (October 2012 - December 2012)
Team Lead @ (April 2009 - September 2012)
Escalation Specialist @ (October 2006 - April 2009)
Mark Forte Education
Philippine Christian University
Bachelor of Science (Office Administration)
2022-2023
University of the Philippines
Bachelor’s Degree (Multimedia Studies)
2016-2021
Mark Forte Skills
Key Metrics
Leadership Development
Operations Management
Business Planning
Microsoft Office
Management
Microsoft Excel
Microsoft Word
Research
PowerPoint
Sales
Leadership
Training
Photoshop
Process Improvement
Diversity & Inclusion
Prioritize Workload
Remote Team Management
Team Leadership
Employee Coaching
Coaching
Performance Management
Communication
Business Writing
Professional Phone Skills
Customer Service
Team Collaboration
Job Description Development
Key Account Management
Constructive Feedback
Mark Forte Summary
Mark Forte, based in Valenzuela, NCR, PH, is currently a Integration Consultant, Statutory Services at SAP Concur. Mark Forte brings experience from previous roles at SAP Concur and Convergys Intelligent Contact. Mark Forte holds a 2022 - 2023 Bachelor of Science in Office Administration @ Philippine Christian University. With a robust skill set that includes Key Metrics, Leadership Development, Operations Management, Business Planning, Microsoft Office and more. Mark Forte has 1 emails on RocketReach.
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