Mark Busuttil Email
Director of Operational Excellence @ HGS - Hinduja Global Solutions
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Mark Busuttil Location
- Brentford, GB
Mark Busuttil Work
- Director of Operational Excellence @ (May 2023 - Present)
- Head of Workforce Optimisation @ (October 2022 - May 2023)
- Head of Planning and MI @ (February 2018 - October 2022)
- Lead scheduling and service delivery manager @ (November 2016 - February 2018)
- Senior Consultant @ Dimension Data (January 2016 - October 2016)
- WFO Consultant @ (May 2008 - October 2016)
- Consultant:Workforce Management @ (August 2009 - August 2012)
- Head of Support Operations @ Virgin Media -Sit Up Channels (April 2006 - May 2008)
- Scheduling Consultant @ (June 2005 - March 2006)
- Global Planning Analyst @ (January 1999 - January 2005)
Mark Busuttil Education
- Queensmead 1982-1988
Mark Busuttil Skills
- ERP
- Outsourcing
- Process Scheduler
- Change Management
- IEX
- Management
- Workforce Management
- Human Resources
- Contact Centers
- Team Management
- Time Management
- Call Centers
- Call Center
- Forecasting
- Customer Experience
- Project Planning
- Business Strategy
- Business Process Improvement
- Performance Management
- BPO
- Consulting
- Service Delivery
- Business Process Outsourcing (BPO)
- Analysis
- Business Analysis
- Project Management
- Training
- Microsoft Excel
- Strategic Planning
- Business Process Outsourcing Bpo
- Microsoft Word
- Microsoft Office
- Business Process Outsourcing
Mark Busuttil Summary
- Mark Busuttil, based in Brentford, GB, is currently a Director of Operational Excellence at HGS - Hinduja Global Solutions. Mark Busuttil brings experience from previous roles at HGS - Hinduja Global Solutions, Metro Bank (UK) and Dimension Data. Mark Busuttil holds a 1982 - 1988 Queensmead. With a robust skill set that includes ERP, Outsourcing, Process Scheduler, Change Management, IEX and more. Mark Busuttil has 1 emails on RocketReach.
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