Mark Budd Email & Phone Number
Director, Customer Success Transformation Team @ Genesys
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Mark Budd Location
- Saint John, NB, CA
Mark Budd Work
- 2025 -now Director, Customer Success Transformation Team @
- 2022 -2025 Global PMO Director, Customer Success @
- 2019 -2022 Director, Value Management Office - Customer Success and Services @
- 2016 -2019 Global Cloud PMO Leader, Professional Services @
- 2013 -2015 Project Manager, Professional Services @
- 2013 -2013 Senior Customer Success Manager, CustomerCare @
- 2011 -2013 Senior Service Delivery Manager @
- 2009 -2011 Service Delivery Manager @
- 2006 -2009 Technical Support Analyst @
- 2005 -2005 Mine Engineer, Student Work Term @
- 1996 -2004 Supervisor @
Mark Budd Education
- University of New Brunswick
Bachelor of Science in Engineering (Electrical and Electronics Engineering)
2000-2006
Mark Budd Skills
- SaaS
- Troubleshooting
- Contact Centers
- Telecommunications
- Professional Services
- CTI
- Cross Functional Team Leadership
- Genesys
- Call Centers
- Service Delivery
- System Deployment
- Call Center
- Telephony
- Unified Communications
- Integration
- VoIP
- SIP
- Cloud Computing
- IVR
- Routing
Mark Budd Summary
- Mark Budd, based in Saint John, NB, CA, is currently a Director, Customer Success Transformation Team at Genesys. Mark Budd brings experience from previous roles at Genesys. Mark Budd holds a 2000 - 2006 Bachelor of Science in Engineering in Electrical and Electronics Engineering @ University of New Brunswick. With a robust skill set that includes SaaS, Troubleshooting, Contact Centers, Telecommunications, Professional Services and more. Mark Budd has 3 emails and 1 mobile phone numbers on RocketReach.
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