2024 -
2025 Leadership and Talent Development Manager @
2021 -
2024 Leadership Development Specialist @
2017 -
2021 Learning and Development Consultant @
2013 -
2017 Learning and Development Officer @
2010 -
2012 Training Supervisor @
2003 -
2010 Training Officer @
1998 -
2003 Cabin Crew Supervisor @
Mark Assoc. Education
Avado 2021
-
2023
Woodland Grange 2003
-
2004
University of South Wales 1993
-
1996
Mark Assoc. Skills
Training
Training Delivery
Instructor-led Training
Hands-on Training
Customer Service
Safety Management Systems
Management
Safety
Training Programme Design
Development & delivery of training
Employee Training
Airports
Airlines
Performance Management
Flight Safety
Commercial Aviation
Aviation
Flights
Salesforce.com
Employee Engagement
Train the Trainer
Training Needs Analysis
Human Factors
Aviation Security
Aircraft
Performance Improvement
Leadership Development
Coaching
Recruiting
Blended Learning
Team Leadership
Customer Retention
Customer Experience
Management Development
Change Management
Civil Aviation
Stakeholder Management
Workshop Facilitation
Airline Management
Crew Resource Management
Talent Management
MBTI
Team Management
Grievances
Business Travel
Personal Development
Staff Development
Employment Law
Development And Delivery Of Training
Hands On Training
Instructor Led Training
Mark Assoc. Summary
Mark Assoc., based in Wokingham, GB, is currently a Learning Business Manager at British Airways. Mark Assoc. brings experience from previous roles at British Airways and Virgin Media Business. Mark Assoc. holds a 2021 - 2023 Avado. With a robust skill set that includes Training, Training Delivery, Instructor-led Training, Hands-on Training, Customer Service and more. Mark Assoc. has 4 emails and 1 mobile phone numbers on RocketReach.
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