Mario Serna Email & Phone Number
Operations Manager @ 24-7 Intouch
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Mario Serna Location
- Scottsdale, AZ, US
Mario Serna Work
- Operations Manager @ (December 2018 - Present)
- Senior Channel Sales Manager @ (November 2017 - October 2018)
- Strategic Partner Manager Direct Sales and Client Services Manager @ (June 2015 - November 2017)
- Department Operations Manager @ (July 2014 - June 2015)
- Operations Manager @ (July 2013 - July 2014)
- Business Manager @ Sunset Trucking (September 2010 - May 2013)
- Senior Operations Manager @ (December 2006 - July 2010)
- Sales and Service Manager @ (September 1997 - October 2006)
Mario Serna Education
- The University of New Mexico
Bachelor of Business Administration (Human Resources, Management)
2010-2013
Mario Serna Skills
- Accounting
- Accounting Standards
- Active Listening
- Analytical Skills
- Auditing
- Budget Preparation
- Budgeting & Forecasting
- Business Analysis
- Business Development
- Business Process Improvement
- CRM
- Call Center
- Call Centers
- Change Management
- Coaching
- Communication
- Contact Centers
- Customer Experience
- Customer Loyalty
- Customer Retention
- Customer Satisfaction
- Customer Support
- Data Analysis
- Data Analytics
- Employee Relations
- Employee Training
- Enterprise Resource Planning (ERP)
- Finance
- Financial Accounting
- Financial Analysis
- Financial Reporting
- Financial Statements
- Leadership
- Leadership Development
- Management
- Operations Management
- Outsourcing
- Performance Management
- Process Improvement
- Program Management
- Project Management
- Recruiting
- Sales
- Sales Management
- Strategic Partnerships
- Team Building
- Team Leadership
- Team Management
- Training
- Vendor Management
- Workforce Management
Mario Serna Summary
- Mario Serna, based in Scottsdale, AZ, US, is currently a Operations Manager at 24-7 Intouch. Mario Serna brings experience from previous roles at Centurylink, Vxi Global Solutions, LLC, Optum and Sitel. Mario Serna holds a 2010 - 2013 Bachelor of Business Administration in Human Resources, Management @ The University of New Mexico. With a robust skill set that includes Accounting, Accounting Standards, Active Listening, Analytical Skills, Auditing and more. Mario Serna has 1 emails and 2 mobile phone numbers on RocketReach.
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