Mario Serna Location
- Canmore, AB, CA
Mario Serna Work
- 2023 - now General Manager @ Alpine Concierge
- 2021 - 2023 General Manager @
- 2017 - 2021 Guest Services Manager @
- 2015 - 2017 Assistant Front Office Manager @
- 2012 - 2015 Guest Services Supervisor @
Mario Serna Education
- CETEC
Diploma (Data Entry/Microcomputer Applications)
Mario Serna Skills
- Hospitality Management
- Resorts
- Front Office
- Hotel Management
- Customer Service
- Interpersonal Skills
- Critical Thinking
- Problem Resolution
- Strategic Hiring
- Leadership Development
- Property Management Systems
- Employee growth and development
- Time Management
- Knowledge Sharing
- Guest Satisfaction
- Result Oriented
- Yield Management
- Rate Management
- Rooms Division
- Leadership
- Customer Satisfaction
- Hotel Financing
- Generating Revenue
- Rate Design
Mario Serna Summary
- Mario Serna, based in Canmore, AB, CA, is currently a General Manager at Alpine Concierge. Mario Serna brings experience from previous roles at Mountaineer Lodge, StoneRidge Mountain Resort and Fairmont Chateau Lake Louise. Mario Serna holds a Diploma in Data Entry/Microcomputer Applications @ CETEC. With a robust skill set that includes Hospitality Management, Resorts, Front Office, Hotel Management, Customer Service and more. Mario Serna has 2 emails on RocketReach.
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