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Mario Serna Location
Canmore, AB, CA
Mario Serna Work
2023 -now General Manager @ Alpine Concierge
2021 -2023 General Manager @
2017 -2021 Guest Services Manager @
2015 -2017 Assistant Front Office Manager @
2012 -2015 Guest Services Supervisor @
Mario Serna Education
CETEC
Diploma (Data Entry/Microcomputer Applications)
Mario Serna Skills
Hospitality Management
Resorts
Front Office
Hotel Management
Customer Service
Interpersonal Skills
Critical Thinking
Problem Resolution
Strategic Hiring
Leadership Development
Property Management Systems
Employee growth and development
Time Management
Knowledge Sharing
Guest Satisfaction
Result Oriented
Yield Management
Rate Management
Rooms Division
Leadership
Customer Satisfaction
Hotel Financing
Generating Revenue
Rate Design
Mario Serna Summary
Mario Serna, based in Canmore, AB, CA, is currently a General Manager at Alpine Concierge. Mario Serna brings experience from previous roles at Mountaineer Lodge, StoneRidge Mountain Resort and Fairmont Chateau Lake Louise. Mario Serna holds a Diploma in Data Entry/Microcomputer Applications @ CETEC. With a robust skill set that includes Hospitality Management, Resorts, Front Office, Hotel Management, Customer Service and more. Mario Serna has 2 emails on RocketReach.
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